Customer Service Sales

MARYLOU D. QUINN

** **** ****-* ****** BAYO~~E, NJ" Q7oo1

(H) 201-***-**** (C) 201-***-****

OBJECTIVE

Administrative Office candidate possessing over 20 years of experience managing the overall tasks of an organization seeking to secure a

career position that will utilize aU my skills for the benefit of the company and to provide professional growth

PROFESSIONAL EXPERIENCE

IMTT BAYONNE, NJ

Railroad Administrator September 2004- January 2013

Coordinated all inbound and outbound railcars with Customer Service Representatives, Marketing Department and Operations.

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Coordinated with Conrail, CSX, NS and EJRR

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Responsible for maintaining daily railcar inventory of hazardous/non-hazardous materials; tracking location and creating bill of

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lading via internet

• Maintaining all documentation per FRA rules and regulations

Provided all daily, monthly and annual reports to corporate headquarters

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•• Operate telephone switchboard to answer, screen, or forward calls, providing information, and taking messages .

Greet persons entering establishment, determine nature and purpose of visit

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WORKBENCH FURNITURE BAYONNE,NJ

August J 997 - April 2003

Reorder Buyer

Review orders to determine product types and quantities required to meet demand for stores

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• Monitor shipments to ensure that goods come in on time and resolve problems related to undelivered goods

• Prepare, process, and maintain all requisitions and purchase orders

• Communicate with vendors, departments and stores regarding status of orders

• Maintain knowledge of inventory and participate in sample review

• Contact suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other

problems

Determine if inventory quantities are sufficient for needs, ordering more materials when necessary

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STERNS PARAMUS, NJ

Assistant Buyer August 1993 - A ugust 1997

Managed a purchasing budget of$1 0 million and a sales volume of$25 million for 17 locations

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Developed seasonal plans and appropriate stock levels by analyzing receipt flow, markdowns, stock returns and profitability

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Planned, implemented and recapped sale events

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Created, coordinated and edited advertising copy

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Functioned as a liaison between manufacturers and distribution center

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JERSEY CITY, NJ

STERNS

July 1988 - August 1993

Department Manager

•• Managed $2 million in inventory for both hardlines and ready to wear departments

Supervised a staff of 12, providing training, coaching and ongoing evaluation

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., Merchandised for daily business and current promotions

Reconciliation of accounts payable and receivable as well as inventory

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Sales coordinator between buyers and senior store management

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HACKENSACK, NJ

BLOOMINGDALES

February 1987 <July 1988

Management Intern

Responsible for setting up and maintaining sales events

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Recommended merchandise or services that will meet customers' needs

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EDUCATION

JERSEY CITY STATE COLLEGE JERSEY CITY. NJ

Bachelor of Science in Business Management May 1987

ADDITIONAL SKlLLS

Microsoft Word, Microsoft Excel as well as company specific software

References Furnished upon request

Contact this candidate