Medical Management
Resume:
Laura Furlotte
KidoZen Inc. January 2014-March 2015
Telecommuter Executive Assistant/Operations Manager CEO, COO/President, & CFO
Meetings/Calendar Events Management, Global Travel Arrangements, Expense Reports, HR, Interviewing, New
hire & Termination process. Corporate Benefits, Policies & Procedures, Employee Mentor & Relationship
Management, Background Checks, Run Corporate Payroll, Events Coordinator, Vendor Liaison
Tellago, Inc. July 2009-March 2015
Telecommuter Executive Assistant/Operations Manager to the President & CEO
Meetings/Calendar Events Management, Global Travel Arrangements, Expense Reports, HR/New hire & released
employee process. Corporate Benefits, Policies/Procedures & Employee Liaison Administrator. Employee
timesheets.
Cross Country Staffing Inc. August 1995-July 2009
Business Systems Analyst, September 2002-July 2009
Lead Analyst/Project Manage: Analyze design & implements the information systems that support the strategies of
the business. Provide project management services to assist in defining, prioritizing & leading the project team.
Collects requirements, use cases, test cases, performs UAT & training. Assures features/functional goals are met.
Works closely throughout the project/product life cycle with on and off-shore resources, outside vendors & various
departments within the project team.
Processing Coordinator, January 1999-August 2002
Schedule Payments/Timecards. Responsible for the collection of past-due accounts. Reduce total delinquent
accounts by 80%. Training Specialist. Performed the function of the Business Expert & automated the Process
Coordinator’s role. Acted as the subject matter expert to develop, gather & prioritize project requirements. The
automation of the process gave the company the ability to reduce FTE’s.
Recruiter Consultant, November 1997-December 1999
Sold Key accounts to prospective healthcare professionals. Maintained & serviced a constant pool of employees.
Screened, Interviewed & Referenced prospective candidates to prepare them for potential contracts. Provided on-
going support to clients for current & future contracts assignments.
Executive Assistant to the President of Nursing & Director of Allied, August 1995-Novemeber 1997
Meetings/Calendar Events Management, Automated/Processed recruiter commissions. Managed weekly, monthly
& quarterly statistics. Acted as the interdepartmental liaison. Provide administrative support for Senior
Management.
CRA, Inc. Claims Review Associates, Rocky Hill, CT 1994-1995
Specialty Accounts Medical Coordinator
Conducted risk management for field medical file audits. Served as the coordinator for national accounts. Assessed
& investigated injuries to determine compensability for specialty accounts. Worked as a liaison with the insurance,
legal & medical professionals.
IME, Inc. Independent Medical Examiners, Glastonbury, CT 1991-1994
Medical Service Representative
Conducted risk management for field medical file audits. Served as the contact for local accounts. Assessed &
investigated injuries to determine compensability. Worked as a liaison with insurance, legal and medical
professionals.
Systems/Software experience:
Microsoft Outlook, Word, Excel, PowerPoint, SharePoint, Google Calendar, Drive, Docs, GoToMeeting, DocuSign,
Intuit-Online Payroll, Constant Contact, PRNewswire, Informix 4gl, Oracle, SQL, Java, PeopleSoft,
Mount Ida College, Newton, MA Architectural Design 1987-1989
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