Support Technician, Helpdesk Technician, Network Administrator

Richard V. Periu ** Lake Stockholm Terrace,

Stockholm, NJ 07460

862-***-****

*******@*****.***

Summary

Highly motivated A+ certified IT professional with technical expertise and

analytical skills to diagnose and support PC network technical problems and

communicate effectively with end users. Dedicated to ongoing learning and

developing a career in Information Technology with a growing organization.

Certifications

CompTIA A+ (March 2014)

Education/Training

PC AGE Career Institute - Parsippany, NJ

12/2013 - 01/2015

Internetwork Engineering Certificate

Technical Skills

. Install Windows 7, Windows XP Professional, Windows Vista Business and

Linux; NTFS permissions, diagnosing, troubleshooting, and support; backup

and recovery

. Install Windows Server 2008 and Windows Server 2003; creating and

administering user and group accounts; configure TCP/IP protocol suite;

administer file and print services

. Active Directory design and implementation, manage and administer group

policy configuration; implement/configure Windows 2008 security options

Configure DNS, WINS, DHCP, WSUS, IIS (SharePoint, Streaming Media) and

Terminal Services

TCP/IP installation, IP addressing and subnetting; diagnose and

troubleshoot

Operating Systems: Windows Server 2008 and 2003, Windows 7/XP, Vista,

Linux

Install/configure motherboards, NICs, SCSI & peripheral devices, upgrade

memory, adapters

Ethernet switches and routers, network cabling

. Install and configure Cisco 2600 series routers and Cisco switches (CLI);

routing protocols, configure WAN, STP, VLANs, NAT, Access lists,

troubleshooting LAN/WAN problems

Use of VMware, Oracle VM, Virtual PC for testing/troubleshooting

Proficient in Microsoft Office and Outlook

Employment History

Support Technician 01/2015

- Present

Zero-In Media, Sparta, NJ

. Troubleshoot hardware, software, networking issues.

. Communicate with clients while troubleshooting.

. Provide remote assistance.

. Complete daily incident reports as needed; correspond with staff

during incidents.

Crisis Aide 10/2011 -

01/2015

Windsor Academy, Woodland Park, NJ

. Supervise, mentor, and assist children in day to day activities in

school.

. Verbally deescalate students in crisis situation; work with nonverbal

and verbal individuals.

. Offer companionship and provide goal setting assistance such as

independent living.

. Complete daily incident reports as needed; correspond with staff

during incidents.

Assets Protection 08/2012

- 3/2013

Target, Rockaway, NJ

. Minimize theft and fraud to increase profitability.

. Cultivate partnerships and develop great team work.

TAOM Technician 01/2003 -

05/2010

USMC Sergeant

. Mentored, supervised, led, and trained Marines of the Tactical Data

Systems Maintenance (TDSM) section.

. Planned, coordinated, and conducted preventive and corrective maintenance

of the AN/TYQ-23(V)4 Tactical Air Operations Module (TAOM), AN/MSQ-124

Air Defense Communication Platform(ADCP),AN/TYQ-87 Sector Anti-Air

Warfare Facility (SAAWF) and ancillary equipment.

. Reported the status of equipment, progress of work and parts availability

to the TDS Maintenance Chief.

. Ordered, tracked, received, and installed parts in support of the TDS

shop requirements.

. Supervised junior technicians in the employment, corrective maintenance,

and preventive maintenance of all assigned equipment.

. Reported training and qualification discrepancies of maintenance

personnel in MOS 5979 to the TDS Maintenance Chief.

. Operated/maintained tactical data links. TDL A, TDL J, Link 16, Sat J,

BLOS J to other C2 nodes AN/TYQ-23(V)4 Tactical Air Operations

Module(TAOM)

AN/MSQ-124 Air Defense Communication Platform (ADCP) and all ancillary

Equipment

AN/TYQ-87 Sector anti-Air Warfare Facility (SAAWF) TAOM Interface

Group(TIG) for all unit requirements

JRE Joint Range Extension.

. Supported and served as the Composite Tracking Network (CTN) crew chief,

ensured effective performance, safety, and execution of a five Marine

team operating a CTN system when required.

. Controlled cryptographic items and communication security materials NCO;

responsible for the all security, handling, and storage of controlled and

classified materials

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