Assisted Living Manager

LORETTA L. JONES

*** ***** ****, *********, ** **388

615-***-**** (cell)

**************@***.***

Professional Summary

Highly motivated and enjoys learning and experiencing new ideas and

concepts of all aspects of healthcare. Multi-tasked personality with the

ability to coordinate and complete multiple projects. Established in the

healthcare industry with multiple contacts and relationships with a large

number of like-minded healthcare professionals who share passion for

quality healthcare. Outgoing, personable and friendly with the ability to

make friends and business contacts with ease and success.

. Experienced with new facility start up and operations, planning and

marketing open house, community related events, etc.

. Highly skilled career professional with 25 years of practical nursing

and management experience in assisted living, hospital, nursing homes,

case management and primary care environments.

. Established in geriatrics with support to both residents and their

families including: referrals, admissions, assessments, education

regarding medications and treatments, lab work, documentation, care

plans, treatment procedures, communication with physicians, home

health therapies and families.

. Computer skilled and comfortable managing heavy daily work volume

including: telephones, scheduling, and patient referrals. Proficient

in all documentation/record maintenance/paperwork to ensure accuracy

and patient confidentiality.

. Experience in Case Management for Acute Care Hospital. Familiar with

most insurance companies and Medicare guidelines.

CREDENTIALS/Licensing

. Board Examination- Licensed Practical Nurse

License, State of Tennessee 1990

. CPR/BLS certification

. Assisted Living Administrator

License, State of Tennessee-2009

. Bachelor of Science in Health Care Administration

Diploma 2011

SELECTED ACCOMPLISHMENTS

I have the knowledge and skills to be an asset to any company. I have a

Bachelor's degree in healthcare administration with a long term care

emphasis as well as much experience as a licensed practical nurse in a

variety of settings. I would like the opportunity work in a team oriented

environment that acknowledges my worth, work ethic and skills with a chance

to grow and advance within that company. I want to work with others that

share my passion for Geriatrics and for those who advocate for them.

I have experience in all aspects of management including: operations,

budgeting, payroll, hiring, training, orientation, scheduling, and employee

discipline. I have experience in employee health, mentoring and

marketing/sales. I am efficient in Micro-Soft Word, Micro-Soft Works,

Excel, and power point. I can operate any office machine with ease. I

consider myself a hands-on manager as I enjoy interacting with an array of

people on a daily basis.

While employed as the Director of Resident Care at Hickory Gardens Assisted

Living, I assisted in raising the occupancy rate from 80% to 100% with an

active waiting list. I also helped reduced staff turn-over from >100% to

<10% in 2 years. In March, 2010, my Administrator and I obtained the

achievement of Presidential honor club member for the Assisted Living

division which included 90 facilities.

As the Executive Director/Administrator for Grace Manor Assisted Living, I

was effective in pre-leasing a new facility to start on opening day with 9

residents with 2 additional residents to follow, for a total of 11 deposits

prior to opening the facility. Seven months after opening, we achieved 31

occupants with 4 on hand deposits with a license for 46. I also maintained

a stable staff as well as stayed within a pre-set operating budget which I

helped produce. I have extensive knowledge and very familiar with and

operate per State of Tennessee Department of Health Guidelines for Assisted

Living facilities. I am also well versed in Medicaid/TennCare and CHOICES

guidelines as well as Medicare and many other health insurance plans.

EXPERIENCE

Case Manager

Heritage Medical Center

September 2014 - present

Administrator

Azalea Court Assisted Living/The Arbors at Azalea Court- 2012-September

2014

Americare

Administrator Consultant/Nurse Consultant Americare

2012-2012

Executive Director/Administrator

Grace Manor Assisted Living, Nashville, TN- 2010-2012

Director of Nursing/Assisted Living

Hickory Gardens Assisted Living, Madison, TN- 2007-2010

Utilization Review Nurse

Med Solutions, Franklin, TN- 2006-2007

Resident Service Director/Director of Nursing

Morningside Assisted Living of Gallatin, TN- 2004-2006

Staffing Coordinator/ADON

Medical Center of Manchester, TN 1999-2004

Staff Nurse

Harton Regional Medical Center, Tullahoma, TN 1990-1999

EDUCATION

Diploma, Nursing 1989-1990

Shelbyville Area Vocational Technical School

Shelbyville, TN

Motlow State Community College 1999-2001

Tullahoma, TN

Classes in AD Nursing Program

University of Phoenix Online 2009-2011

Nashville, TN

Bachelors in Healthcare Administration/LTC emphasis

Volunteer State Community College 2010

Attended for elective class credits

Graduated with a GPA of 3.60

ORGANIZATIONAL AFFILIATIONS

Member of Smyrna/Rutherford County Chamber of Commerce.

Member of Madison/Rivergate Chamber of Commerce.

Member of Goodlettsville Chamber of Commerce.

Member of Gallatin Chamber of Commerce.

Member of Hendersonville Chamber of Commerce.

Member of Tennessee Christian Chamber of Commerce.

Member of Madison Kiwanis.

Member of TNASHA.

Member of TNHCA/TNAL.

Member of Grace Baptist Church, Tullahoma, TN.

Trained Facilitator for Alzheimer's support groups.

Committee member of the Rutherford County Walk To End Alzheimer's

organization.

Best Friends Trained/Memory Care

References available upon request

Contact this candidate