Medical Assistant Customer Service

SHANEKA L. DICKENS

*** *********** **. ******** ** 30064 678-***-****, ***************@*****.***

Medical Assistant

A skilled Medical Assistant with over seven years experience with sound knowledge of technical support,

medical duties and many other. Excellent communication, customer service and interpersonal skills.

Relevant Experience

Medical Assistant

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Vital signs Performed injections

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Blood drawing Escorted patients to examination rooms

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Assisted doctor with exams Charted patient information

• EMR trained

• Protocols trained

• Scheduled appointments

• Check insurance and superbill

Certified Nursing Assistant

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Responsible for 18 to 20 patients Turned and reposition patients

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Performed vital signs Maintained patients records

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Lift and transport patients Dress and bathe patients

Restorative Certified Nursing Assistant

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Responsible for 12 to 15 patients Collected specimens

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Performed ambulatory therapy Weighed patients

Work History

Pinnacle Pediatrics Medical Assistant/Receptionist 09/2013-07/2014

Peach State Pediatrics Medical Assistant 12/2012-09/2013

Private sitting, Marietta, GA Medical Assistant 02/2008-

12/2012

Delmar Gardens, Marietta, GA Nursing Assistant 08/2008-09/2010

Saint Barnabas, Chattanooga, TN Nursing Assistant 02/2005-02/2007

Education/ Certifications

Medix College, Smyrna, GA 2010

Medical Assistant Diploma

NHC Healthcare, Chattanooga, TN 2005

Certified Nursing Assistant

Hamilton County High School 2003

Diploma

Volunteer Experience

Hamilton County Nursing Home, Chattanooga, TN Server 2006

Cobb Pediatrics, Marietta, GA Medical Assistant 2010

Adult Medicaid, Marietta, GA Filing Clerk 2011

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