Customer Service Assistant

Location:

Posted:

April 13, 2015

Joshua Gainey

803-***-**** ● *********@*****.***

EDUCATION

Bachelor of Arts in Spanish May 2015

Winthrop University, Rock Hill, SC GPA: 3.68

• Carolina Winter Ensemble Association Scholarship $500/1 semester

• Chesterfield High Band Scholarship $250/ 1 semester

• Life Scholarship $3,500/yr

Skills

• Ability to construct persuasive arguments based on careful analysis and deliberation

• Fluency in intermediate-advanced level of oral and written Spanish

• Ability to listen to others in order to understand the situation

• Proficient in Microsoft Word, Excel, PowerPoint

• Knowledge of basic PhotoShop operations

RELATED EXPERIENCE

Student Tutor

Winthrop University, Rock Hill, SC August 2013 – May 2014

• Taught beginner level French including alphabet, numbers, food and beverage, and

short phrases

• Helped assist student studying by implementing study plans

• Helped students identify test-taking strategies

WORK EXPERIENCE

Office Assistant

Winthrop University, Rock Hill, SC August 2014 – Present

• Solution finder for residents whenever problems and difficulties arise

• Resource person for residents, visitors, faculty and staff

• Organize office tasks and duties with coworkers

• Customer service

Summer Intern

INA Bearing - Schaeffler Group May 2014 – August 2014

• Prepared machine parts for cleaning and assembly

• Assisted fellow coworkers with organization

• Operated and ran production machinery

LEADERSHIP AND INVOLVEMENT

Omicron Delta Kappa Circle at Winthrop University January 2014 – Present

Gamma Beta Phi at Winthrop University January 2014 – Present

Sigma Delta Pi at Winthrop University April 2015 – Present

Pi Gamma Mu at Winthrop University April 2015 – Present

Winthrop University Symphonic Band August 2011 – May 2013