Customer Service Assistant, Logistician

MR. Mhandy Buenaventura Alfonso

Email Add:*************@*****.***

Mobile number: +639*********

Objective:

To be a part of a dynamic and well established business firm that will enhance the

effectiveness of my knowledge, ability and skills as well as meeting challenges on time with diligence

and further offering me the opportunity to increase the level of responsibility and personal growth

and to earn for a decent living.

Summary of Qualification:

Qualified and experienced professional with 5 years of track record in different industries,

seeks position in progressive organization. Expertise in Quality service, Customer communication,

Data encoding, Administrative assistance and customer service operations. Well versed with modern

computer systems such as word document, excel, power point and other common applications.

Conscientious, goal oriented, problem solving self starter with a proven record of honesty, reliability

and success, demonstrated ability to work efficiently with people of different culture and language.

Strengths

Logistics skill and knowledge Different industries working experience

General skills in customer care and communication Store or stock keeping experience

Computer proficient with strong analytical skills. A listener and a fast learner

Professional EXPERIENCE:

Logistics Assistant

January 2013 – Present

Project base Contract

Handicap International Philippines program Rebuild.

Rizal, Philippines

A social welfare activity. Assisting Senior citizens, people with disabilities to enhance their

interpersonal skills be competitive and guide them empowering their rights and privileges in the

society.

Stock Clerk

July, 2012 – October, 2012

Uno Factory Outlet.

Rizal, Philippines

A private owned company known for their vision to be the anchor store in the selected

commercial places winning in excellent merchandising, store fundamentals & quality services.

Customer Service Staff

October 2011 – April 2012

Chowking Food Corp.

Rizal, Philippines

Chowking is a Philippine-based chain that pioneered the Asian quick-service restaurant

concept in the Philippines. The concept combines a Western fast food service style with Chinese food.

Chowking predominantly sells noodle soups, dim sum, and rice toppings. The company was founded in

1985, at a time when Western-style burger joints were dominating the Philippine fast food scene.

Kitchen Crew

February, 2009 – July, 2009

Jollibee Food Corp.

Rizal, Philippines

Jollibee is the largest fast food chain in the Philippines, operating a nationwide network of

over 750 stores. A dominant market leader in the Philippines, Jollibee enjoys the lion’s share of the

local market that is more than all the other multinational brands combined. The company has also

embarked on an aggressive international expansion plan in the USA, Vietnam, Hong Kong, Saudi

Arabia, Qatar and Brunei, firmly establishing itself as a growing international QSR player

Areas of Expertise

Logistics

1. Handle item monitoring and updating purchase monitory.

2. Do Market surveys

3. Purchase and control office items, equipment etc. experience

4. Supports service skills

5. Communication skills with partner organizations, suppliers etc.

6. E-mail, Fax and Phone handling experience

7. File handling and organizing skills

Admin Assistance

1. Handle to assist admin in books of Accounts up to finalization with minimal errors tolerance including books of

transaction, accounts and other related jobs.

2. Monitor transactions made in logistic and supporting documents.

3. Handles basic transaction in administrative work, such as follow ups and clerical works.

IT

1. Knows basic to mid-level trouble shooting in terms of computer system, line connection and errors.

2. Proficient with MS Office suite, Email Applications, net surfing and web research.

3. Knows Operating System usage, installation etc. in Windows, Linux Ubuntu etc.

Personal Details

Nationality : Filipino

15th May 1989

Date of Birth :

Marital Status : Single Parent

Gender : Male

Languages : English and Tagalog

Character References are available upon Request

“I hereby certified that the aforementioned data was true & correct based on my knowledge &

experiences.”

Mhandy Alfonso

Applicant

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