Manager Case

Miranda Chesser

** ****** ***, *******, ** ***** 484-***-**** *******.*******@********.***

Professional Summary

Highly skilled and empathetic. Active listener with a knack for building lasting professional relationships.

Passionate about providing meaningful support and services to all clients. Versatile and adaptable with experience

in working with children, adolescents, families, and the elderly. Invested Social Work student driven to form

trusting relationships with clients and advocate for their best interests.

Miranda Chesser

11 Girard Ave, Reading, PA 19605 484-***-**** *******.*******@********.***

Education

Expected May 2015

Bachelors of Social Work

Alvernia University, Reading, PA

• Member of Phi Alpha Zeta Upsilon

• Member of Alpha Sigma Lambda Theta Eta

• GPA 3.85

Certifications

• •

Recognizing and Reporting Child Abuse: Mandated and Permissive March 2, 2015

•

Reporting in Pennsylvania

• January 23, 2015

Stewards of Children- Darkness to Light Training

•

• April 14, 2011

Domestic and Sexual Violence and Abuse Certificate

•

•

INTERNSHIPS

Family Promise of Berks County- Reading, PA September 2014- present

• Conduct intake assessment for ESG, to access the clients’ eligibility for services

• Refer potential clients to services within the agency, and throughout the community

• Assist in client meetings and home inspections within the Rental and Utility Assistance Program

• Observe and contribute to client/case manager meetings within the 90 days homeless program

• Participate in the intake and planning process within the U-turn Teen program

•

BCAP Family Center- Reading, PA May 2014- August 2014

• Conducted intake process to collect client demographics

• Facilitates STEP Parenting Classes, following previously designed curriculum

• Maintained patience and professionalism with clients, even when faced with adverse situations

• Observed and recorded interactions between Parent Educators and clients within the PAT curriculum

• Entered client data into home visit tracker and HMIS system to ensure proper data tracking for future

referrals

Work Experience

Grandview Manor Personal Care- Fleetwood, PA August 2013 to June 2014

Resident Care Aide

• Practiced residents’ confidentiality rule in accordance with HIPPA regulations

• Monitored residents’ behavioral and health conditions

• Listened and responded to residents’ ailments, needs, and stressors to ensure they received the care

they needed

• Prepared, distributed, and administered various types of medications for residents

• Balanced shift duties, light housekeeping, and cooking as well as the needs of, up to, 35 elderly

residents

•

Riedel’s Garden Patch March 2009 to May 2012

Supervisor

• Supervised, up to, five employees while working on greenhouse projects and running register

• Answered business phone, created invoices, and took custom orders

• Moved and transplanted product while maintaining quality and customer satisfaction

•

•

Marilyn’s Dance Studio Sept. 2005- Sept.

Teacher/Teacher Assistant 2009

• Collaborated with other teachers in choreographing dances for the annual recital

• Managed a classroom with anywhere from 5-20 students ages ranging from 3 to 14

• Took over for absent teachers acting as a substitute teacher

•

Miranda Chesser

11 Girard Ave, Reading, PA 19605 484-***-**** *******.*******@********.***

Contact this candidate