Customer Service Manager

PAT ASCHLIMAN

Olympia, WA

***********@*.*** - 360-***-****

The objective of my job search is to find a position which will give me a sense of satisfaction and

accomplishment, while providing me with the means to improve my lifestyle and prepare for the future.

WORK EXPERIENCE

Sales Associate

GREAT FLOORS - August 2011 to March 2015

RETAIL FLOORING COMPANY

Duties: meeting and greeting customers, finding out their interests and directing them to their areas of interest.

Assisting them with information regarding the products of their interest, setting up measure appointments,

determining the quantities required from the measurements, and ordering the products.

Photographer/Sales

Life Touch - Olympia, WA - 2010 to July 2011

Photograph Church Members for their church Directory/ Sell addition Portraits to the Members

Sales associate

Oakwood Homes Inc - 2002 to 2007

DUTIES: Greeting prospective customers, determining their needs and showing them the appropriate products

for their needs. Assisting them with acquiring Financing, and providing the Title Companies with the correct

information to allow them to close.

Owner/general Manager

Northwind Yacht Sales

DUTIES: performing a full range of general management responsibilities from planning, Finance, Advertising,

and staffing, to operations.

Business Manager/Administrator/Owner

Aschliman's Living Center

DUTIES: From conception establishing a very successful adult living center for the mentally challenged

individuals. This entailed finding and purchasing a suitable facility and location, designing and overseeing

the remodeling process to insure appropriate usage and code requirements; then administering the facility

including: general management, marketing, scheduling, purchasing, facilities and grounds maintenance, and

assuring compliance to state and federal regulations. Overall, establishing and building a quality car center,

earning recognition and support within the local community, while maintaining excellent profitability and return

on Investment.

Sales/Sales Manager

Idaho Falls Store

Samon's electric and plumbing

DUTIES: Beginning as a Retail Sales person within a rapidly growing company selling hardware, electrical,

and Plumbing supplies to retail and trade accounts. Building a large and loyal clientele through knowledgeable

sales and excellent customer service, leading to promotion to Assistant Manager (the first in this new company),

and rapidly being called on to Manage the Idaho Falls Store, earning a reputation for management results

despite the remoteness to the company's headquarters and distribution center. Duties included: purchasing,

staffing and training, scheduling, merchandising, customer service, and P & L responsibility.

EDUCATION

United States Air Force

Idaho Falls High School I Joined

ADDITIONAL INFORMATION

More than twenty year of professional business ownership, providing management and administrative

experience. Filling positions of: General Manager Sales Manager and Retail Outlet Manager, and establishing

a record of solid management, and consistent profitability.

I am a strong believer in building business success on positive customer relations.

I have been an active participant in industry and community associations and service organizations, including

serving as President of the Idaho Residential Care Association, Board Member of the National Residential

Care Association, where is was involved in extensive political lobbying, both In Idaho State and National.

Vice President of Kiwanis, and President of the local chamber of commerce. I was raised in an environment

where a good work ethic, dependability and loyalty were a given, I am proud to say that I have retained, and

have continued to practice those values throughout my life and professional career.

Contact this candidate