Jr. Java Developer

Desmond K. Springer

**** ****** ****** *******, ** 30316 C - 404-***-****

Seeking position as: Application Developer

To secure a job in which I am able to utilize my inherent interpersonal skills along with my growing collegiate knowledge of technology.

Education:

Clayton State University, Morrow, GA

Bachelor of Information Technology

Technical Qualifications:

• Programming languages: Java, JavaScript, PHP, Apache, CSS, XML and HTML.

• Software Applications: Microsoft Suite (Excel, Word, Access, Power Point), Adobe Photoshop, Microsoft Notepad ++.

• Database Management: Database SQL command, MySQL.

• Operating Systems: Mac OS, Windows OS, Linux.

Professional Experience:

Norfolk Southern, Atlanta GA

IT Co-Op (2015 – present)

• Reviewed site permission access to SharePoint based web pages

• Created audit impacting reports to be distributed to LSAs of SharePoint based web pages

• Assisting with the deployment of SQL Diagnostic Manager

• Assisting EComm team with some Java broke-fix tasks

• Completing virtual based Java training

• Formatting code for JSON compatibility

• Utilized HP Service Manager to perform customer follow-up on problem tickets

Sprint, Morrow GA

Retail Sales Consultant (2013 – 2014)

• Performed in-store technical repairs to defected mobile devices

• Troubleshoot mobile software issues

• Handled all customer transactions

• Identifies the customer’s needs and provide information related to phone carrier products and services

• Handles all administrative aspects of the sale including paperwork to establish service, accepting customer payments and filing completed orders

• Maintains files of existing and potential customers

• Up sell, upgrade and new customer accounts and devices.

Wells Fargo, Riverdale, GA

Teller (2012 – 2013)

• Assisted in customer withdrawals and deposits and acted as a liaison in maintaining customer’s accounts

• Answered questions and preformed problem solving for customers in question about accounts

• Assessed in upselling customer to meet daily and monthly quota

• Preformed light technical work on malfunctioning computers and technical devices

• Ensured a secure working area with common company procedures

Catcorp (T-Mobile), Peachtree City, GA

Technical Sales Consultant (2011 – 2012)

• Create a positive sales/buying experience for the customer

• Troubleshoot and identifies technical issues with customer mobile handsets and other devices.

• “Knowledgeable expert” to the customer

• Maintains files of existing and potential customers

• Performs sales tracking and related reporting

Metro PCS, Decatur, GA

Retail Sales Associate (2009 – 2011)

• Performed in-store technical repairs to defected mobile devices

• Troubleshoot mobile software issues

• Handled all customer transactions

• Identifies the customer’s needs and provide information related to phone carrier products and services

• Handles all administrative aspects of the sale including paperwork to establish service, accepting customer payments and filing completed orders

• Maintains files of existing and potential customers

Apple One Staffing (Temp), Alpharetta, GA

Data Entry Specialist (2009 – 2009)

• Reviewed outstanding mortgage loans for various mortgage companies

• Completed loan processing forms for review

• Preformed Quality Assurance procedures to assure accuracy of loan information

• Worked in a quota based atmosphere

• Responsible for entering check numbers in a company based database system using 10-key stroke method

Wireless Generation, Alpharetta, GA

Professional Service (2006 – 2008)

• Collected assessment test scores, sorting by grade and school district

• Printed all important information and shipped to appropriate locations via fed ex shipping.

• Adequately recorded all information in company database

• Answered incoming calls and kept an ongoing relationship between client and business.

• Worked mainly with Microsoft Excel, Outlook, and Access.

Volunteer/ Activities

• Phi Mu Alpha Sinfonia Fraternity of America, Inc,

• NAACP

• CEC (Campus Event Council)

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