Paralegal, Legal Assistant, Advocate

Mark J Palazzo

Phone: 203-***-****, cell: 203-***-****, e-mail: *********@*****.***

Employment:

*/**** – 4/2015 Freedom Disability

Shelton, CT

Disability Advocate/Paralegal

Interview claimants over the phone and complete application forms timely and accurately.

Determine and request needed medical records to support the claimants disabling conditions.

Ensure that submitted claim applications include the necessary forms, records and supporting

documentation. Interact professionally and timely with claimants, medical providers, and the

Social Security Administration. Provide a review, summary and evaluation of the existing file as

obtained from government agency. Supplement existing file with updated and missing evidence

to ensure a complete file at the hearing. Accept and timely complete other projects/assignments

as they arise. Effectively manage a caseload with multiple critical deadlines. Utilize office

software applications such as CRM, Microsoft Word, Excel and Outlook.

9/2009 – 2/2014 Tobin Melien & Marohn, Attorneys and Counselors at Law

New Haven, CT

Paralegal – Litigation Support

Prepared and e-filed a variety of technical legal documents, such as complaints, motions for

judgment, defaults, affidavits, various motions and pleadings, etc. Provided assistance to

attorneys in hearing and trial preparation. Produced written documents and materials using

office software applications such as Microsoft Word, Excel, Outlook, and Lexis Nexis.

Communicated with state marshals to ensure timely and accurate service to various individuals

and businesses. Communicated with clients to obtain necessary documents to move litigation

forward. Obtained needed information from files, from town assessors, and online.

6/1997 – 9/2008 Delia, Inc., Wallingford, CT

Warehouse – Assistant Manager

Managed and shipped orders in a timely and accurate manner. Processed accurate logs of

incoming and outgoing products for various lines of high-end appliances. Managed

communication with trucking companies for on-time deliveries and scheduled pick-ups.

Monitored and adjusted stock inventory. Filed and maintained returns and processed truck

claims.

Education:

University of New Haven, West Haven, CT

Bachelor of Arts, Music & Sound Recording

Minor in Literature - GPA: 3.51

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