Six Sigma Quality

PGDEM

( Operations)

Deepak Sharma

Contact No : +91-987*******

E-Mail: ****************@*****.**.**

PROFESSIONAL PROFILE

• A dynamic and self-motivated professional offering total 8+ years of diverse experience with 5 years of

comprehensive experience in Operation & Business Intelligence ;other key skills include:

Business process Improvement Process Excellence Six Sigma

Business Excellence Procurement Vendor Development

Quality assurance Supplier Quality Data Analysis

In-process Quality Strategic Planning Training & Development

• ASQ-Certified Six Sigma Black Belt.

• Holds the distinction of achieving a saving of Rs 7.25 Crore per Annum through Quality & Process improvement

project by reducing Cost, improving productivity by applying Lean six sigma methodology.

• Successfully completed 3 Six Sigma Black Belt Projects.

• Hands on experience in Business Process Improvement tools & techniques viz. House of Quality,QFD, Lean Six

Sigma, TPM, TQM, Kaizen, DFSS, FMEA, Design of experiments (DOE), SPC, World class Manufacturing

(WCM), Benchmarking, Robust Design/ Quality Engineering, Kaizen blitz etc.

• Expertise in handling intensive data by using tools like Minitab v17.0 & SPSS v 21.0.

• Holds sound knowledge of multivariate data analysis like multiple regressions for solving business problems.

• Expertise in applying Advanced MS Excel, MS word & MS Power point.

• Holds the credit of working with top management on critical business process issues, planning & Strategy.

• Review / Mentor Six Sigma / Process Improvement projects

• Led a strong team of 50 workforces to ensure smooth project activities.

AREAS OF EXPOSURE AND EXPERTISE / CORE COMPETENCIES

• Process Excellence:

Develops process improvement plans using a variety of Quality and Continuous Process Improvement

tools, including but not limited to Six Sigma, Lean Manufacturing, 5S, SPC, engineering studies, DOE,

Gauge R&R,MSA etc..

Root cause analysis of business problems through rigorous data analysis and statistical modelling.

Managed development and implementation of corrective action (Poke Yoke Techniques), subsequent

quality checks, vendor audits and improved final inspection, which reduced customer complaints and

obtained customer satisfaction.

Interact with client & understand requirements and address process improvements.

Provides coaching & mentoring to ensure effective completion of GB projects.

Supports continuous product and process improvement through detailed failure analysis for non-

conformances, and investigates, develops and implements effective and complete solutions for product or

process corrections, retrospective and remediation action plans, and for corrective and preventive actions

(CAPA Program).

Ensures process compliance through the development of simple yet comprehensive procedures, work

instructions, flowcharts, forms, templates, checklists, worksheets, and other product and process related

documentation.

To conduct Action Work-outs and permeating the knowledge of lean tools in the organization.

• Change Management:

Trained people on new projects as a part of change management.

Acted as a technical mentor for many other engineers, technicians and machinists.

TECHNICAL SKILLS

• MS Office Tools: Advanced MS Excel, MS word & MS Power point.

• Statistical Tools: SPSS Version 22.0 & Minitab version 17.0.

• ERP Packages : SAP R/3 5.0 (PM & MM Module )

CAREER HIGHLIGHT

Moser Baer Solar Limited

Designation: Engineer, Greater Noida-Uttar Pradesh, ( June, 2008 – April, 2013)

Work Profile :

• Initiate, manage and drive six sigma initiatives to achieve specific results and objectives that pertain to increasing

operational efficiency and process standardization.

• Managing and prioritizing the improvement project portfolio ensuring all projects are aligned with business

priorities.

• Watch out for signs of potential failure or weakness that could result in a drop in customer satisfaction and

appropriately raising attention to senior management.

• Driving sustainable and continuous optimization of the organizations business system by embedding process

management and lean thinking.

• Develops, implements, and leads key process improvement efforts and influences cross-functional efforts through

Six Sigma Methodologies.

• Responsible for the coaching and mentoring of process excellence resources within the organization, also

contributing to selection of process excellence resources.

• Ensure that the Voice of Customer and the Voice of Process become an integrated part of our solutions.

• Identify gaps between the customers experience and their expectations, needs and wants.

• Manages the operation of the organization's total quality management (TQM) program.

• Co-ordinate with Cross functional team to improve quality on continual basis.

Apex Pest Control

Designation: Marketing Executive ( June, 2002 – November, 2005)

Work Profile :

• Planning and executing promotional activities region–wise.

• Making the required number of service calls.

• Planning and setting monthly targets.

• Responsible for negotiating range availability with departmental stores and foods & beverage industry.

• Study of demand trends and competitor’s review.

PROCESS EXCELLENCE & QUALITY IMPROVEMENT PROJECTS

Increment in efficiency of Solar Module from 5 % to 8.5% by applying Six Sigma methodology.

April 2010 to August 2010, Team Size : 08

Revenue growth of Rs. 2.34 Crore per Annum.

Established our unit as benchmark in quality among all 6 units of Moser Baer Solar Limited.

Reduction of 6% breakage of modules in Laminator by applying Six Sigma methodology.

May 2011 to July 2011, Team Size : 07

Achieved saving of Rs. 4.21 Crore per Annum.

Established our unit as benchmark in quality among all 6 units of Moser Baer Solar Limited

Changed the design of Iron crates carrying full size solar modules.

August 2011 to October 2011, Team Size : 04

Achieved saving of Rs. 70 lakh per Annum.

Established our unit as benchmark in quality among all 6 units of Moser Baer Solar Limited.

Workforce Productivity improvement by carrying out Time & Motion study.

April 2012 to June 2013, Team Size : 17

Time & motion studies for reducing the downtime during planned maintenance & overall

cycle time for machines.

Reduced downtime by 20%.

ACADEMIA

• Full Time PGDEM from Institute of Management Technology, Ghaziabad (2013-2014).

Area of Specialization: Operations Management (Completed March -2015)

• Master of Engineering (Material Science) from BITS Mesra, Ranchi in 2008.

• Master of Science from Agra University in 2001.

• Bachelor of Science from Agra University in 1999.

• Intermediate from U.P Board in 1996.

• High School from I.C.S.E Board in 1994.

Achievements :

• GATE Qualified with All India Ranking 389.

PERSONAL INFORMATION

Date of Birth : 29-08-1978

Permanent Address : s/o Sh.Ram Vir Prasad Sharma, Nizami Basti, Tundla, Distt-Firozabad, Pin-283204

Languages known : English, Hindi

Contact this candidate