Sales Service

Yasmin Whitmon

Business Leader, Financial Planning and Analysis

• Ensure accurate monthly closes, minimizing variances vs forecast

• Drill down with local finance staff to ensure clarity of variance explanations

• Compile and deliver required monthly, quarterly and yearly reporting, including R&O,

roll-forwards, correlation, etc.

• Understand and message variances versus forecast to IMK Finance and LAC

management

• Deliver regional and divisional summary reporting to LAC management

• Close coordination with Controllership and Business Development (deals) areas as well

as Pricing area to ensure full and accurate information is captured

CAREER HIGHLIGHTS

Nova Southeastern University, Davie, FL 03/2004 – Present

Associate Professor

• Evaluate and grade students' class work, assignments, and papers.

• Prepare and deliver lectures to undergraduate or graduate students on

topics such as economics and finance.

• Initiate, facilitate, and moderate classroom discussions.

• Prepare course materials such as syllabi, homework assignments, and

handouts.

• Keep abreast of developments in the field by reading current literature,

talking with colleagues, and participating in professional organizations and

conferences.

• Compile, administer, and grade examinations.

• Maintain student attendance records, grades, and other required records.

• Maintain regularly scheduled office hours to advise and assist students.

Xerox Pharmaceutical Company, Boca Raton FL 8/2015 – Present

Sales

• Liaise with healthcare professionals

• Distributed information about companies’ products to physicians,

hospital nurses, and medical technicians.

• Delivered market research to healthcare professionals.

• Answered questions about the drugs, their cost, and possible side

effects.

Associate Bilingual Service

Visa, Inc., Miami, FL 09/2012 – 9/2013

• Responsible for launching Visa’s virtual wallet service - V.me.

• Provided technical support to online shoppers utilizing this V.me

payment platform in different languages.

• Implemented visual job aides and additional training material for the

call center staff.

• Developed templates that facilitated the gathering of crucial technical

information needed for escalation of customer payment processing issues.

Successfully implemented the process that allowed for the massive editing and

rearranging of Oracle Siebel database entries. Received an innovation award as a

result.

• Owned level 1 issues through resolution working with VISA product,

application and or development groups.

Delta Airlines Ft. Lauderdale FL 02/2012 -03/2013

Leader Passenger Services

• Provided assistance and related customer services at the ticket counter

gate, baggage areas and Delta concourse.

• Responsible for servicing customers by performing meet and greets,

check-in, aircraft boarding, deplaning, ticketing, baggage service and public

announcements.

• Successfully provided connecting flight information and direction

assistance, handling unruly upset or angry passengers.

Broward County Supervisor of Election Office, Ft. Lauderdale, FL

Clerk 11/2006 – 11/2012

• Oversaw the precinct on Election Day.

• Picked up Election Day materials from the Regional Site prior to

Election Day.

• Visited assigned precinct the day before the Election, ensures all

supplies have been delivered and assists the VST in setting up the precinct.

• Returned specified materials to assigned Regional Site on Election

Night. Managed overall tasks, activities, and poll workers in the polling place,

including rotating poll worker assignments to ensure that no one remains on their

feet all day.

• Managed a staff of 8-to 12 poll workers during election.

Education Visa, Inc., Miami, FL

Nova Southeastern University Davie, FL

MBA – Entrepreneurship, 2006

Florida Atlantic University Boca Raton, FL

BA – Criminal Justice, 2004

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