Customer Service High School
Resume:
CHRISTOPHER J. SMITH
*******@*****.***
SUMMARY OF QUALIFICATIONS
• Willingness to change directions as assignments change or workflow dictates
Able to adapt, and to meet multiple priorities and critical deadlines.
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Advanced MS office skills (word, excel & power point)
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Excellent communication and follow up skills
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Profound knowledge of business and management principles
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Ability to communicate information and ideas in writing
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SKILLS
Management
• Coordinates with owner to administer everyday activities for facility.
• Hires employees for store, interviews potential candidates
• Ensures a neat and clean salon area at all times
• Maintains reservation logs and makes and cancels all appointments as requested.
Sales & Marketing
• Plans and directs activities such as sales promotions.
• Determines goods and services to be sold.
• Maintains store inventory and places orders as required.
Customer Service
• Answers customer requests or inquiries concerning services, products & billing
• Manages and resolves all guest conflicts effectively.
• Assists customers with all information and ensures optimal services
EMPLOYMENT HISTORY
Salon Manager- Elegant Nails & Hair Braiding, Huntsville
EDUCATION
Alabama A&M University, AL
Bachelor of Arts, Business Management Expected Graduation Dec 2015
Holy Family Christian High School
High School Diploma
PROFILE
■ Flexible to changing work assignments and ability to follow procedures with 100% accuracy
■ Self-motivated, independent and reliable individual with excellent oral and written communication skills, very detailed
orientated, creative, with strong crisis intervention abilities
■ Recognized for assuming additional responsibilities
Contact this candidate