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Customer Service Representative

Location:
Canada
Posted:
April 10, 2015

Contact this candidate

Original resume on Jobvertise

Resume:

Asma?Momin?

Apt#?***,?****?Chemin?Marlboro,?Mont?Royal,?Montreal,?QC?H4P?1C1,?Canada

Email aco4fc@r.postjobfree.com,?Cell 1?(514)452?9361

PROFILE:

? Over?two?years?of?experience?in?Emergency?and?Trauma?Nursing?care.

? Comprehensive?knowledge?of?different?types?of?medical?and?surgical?disease?conditions.

? Dedicated?member?of?Multi?Specialty?Tertiary?Health?Care?Centre?with?excellent?clinical?skills;?ability?to ?

remain?calm?under?pressure,?making?swift?decision?in?emergency?situations.

? Directly?involved?in?customer?services?as?nurses?spend?maximum?time?with?clients(patients).

LICENCE:

? Registered?Nurse?(RN)?application?under?process?at?OIIQ?(Ordre?des?infirmi?res?et?infirmiers?du?Quebec).

? Registered?Nurse?at?Maharashtra?University?of?Health?Science?(MUHS India.

EDUCATION:

? Bachelor?of?Science?in?Nursing Aug?2008 July?2012

Jaslok?College?of?Nursing,?Mumbai,?India?

Maharashtra?University?of?Health?Science,?Nashik,?India

Bursary MOMA?Scholarship,?Government?of?India,?India.

Relevant?Courses:?Foundation? of?Nursing,?Anatomy? and? Physiology,?Medical?and?Surgical?Nursing,?Child?Health ?

Nursing,?Community?Health?Nursing,?Mental?Health?Nursing,?Psychology,?Sociology,?Microbiology,?Pharmacology, ?

Pathology,?Nutrition?and?Biochemistry,?Communication,?Administration?and?Management.

LANGUAGES:

? Fluent?in?English,?Hindi,?Gujarati,?Marathi?(Written?and?Spoken).

? French?(A1?Level).

COMPUTER?SKILLS:

Operating?Systems?and?Applications:

? Windows?7/XP/Vista?

Applications:

? Microsoft?Office?(Word,?Excel,?Power?Point,?Outlook?etc).

CAREER?RELATED?EXPERIENCE:

Nurse Oct?2014 Dec?2014

Wockhardt?Hospitals,?Thane,?Maharashtra,?India

? ER Nurses provide direct and individualized nursing care to patients based on the application of scientific

nursing principles.

? Collects current symptoms as well as a detailed patient history and then consults and cordinates with health

care team members to assess, plan, implement, and evaluate patient care plans.

? Performs Triage, while considering both physical and psycosocial elements.

? Manages basic life support needs and stabilizes patients until the attending physician is available, based upon

nursing standards and protocol.

Records patients' current vital signs.

?

Works directly under physicians, assisting them during exams, diagnostic testing and treatments.

?

? Initiates patient education plan, as prescribed by physician. Teaches patients and significant others how to

manage their illness/ injury, by explaining: post-treatment home care needs, diet/ nutrition/ exercise

programs, self-administration of medication and rehabilitation, as well as provides referrals to other health

care professionals for follow-up treatment.

Records all care information concisely, accurately and completely, in a timely manner, in the appropriate

?

format and on the appropriate forms.

? Skills?acquired:?Problem?solving,?teamwork,?decision?making?and?leadership.?Ability?to?work?in?different ?

shifts.

Staff?Nurse Aug?2012 Sept?2014?

Umrao?Hospitals,?Thane?Maharashtra,?India

? Handled?Medical?emergencies?such?as?stroke,?cardiac?arrest,?burns,?head?injuries,?stab?injuries,?poison ?

ingestion,?etc.

? Assessing?and?stabilizing?the?patients.

? Swift?and?accurate?access?to?IV?cannula.

? Assisting?physician?in?various?procedures?like?intubation,?central?line?insertion,?defibrillation,?wound?suturing, ?

etc.

? Assisting?in?minor?surgeries.?

? Skills?acquired:?Problem?solving,?teamwork,?decision?making?and?leadership,?maintaining?stock.

HANDLING?MEDICAL?EQUIPMENTS:

Staff?Nurse Aug?2012 Dec?2014

? Operated?latest?models?of?Ventilator,?Defibrillator,?ECG?machine?and?Cardiac?Monitors.

? Handled?Cautary?machines?and?other?basic?surgical?instruments.

ACADEMIC?PROJECTS:

Nursing?Research 2011?2012

Jaslok?College?Of?Nursing,?Mumbai,?India.

? A?detailed?Research?on The?knowledge?and?Practice?of?Temporary?Contraceptives?amongst?the?eligible ?

couples?in?rural?areas

? Referred?vast?sources?of?literature?from?nursing?journals?to?internet?sources.?

? Data?collection?done?by?interviews?and?MCQ?s.

Internship Integrated?Practice?(24?weeks 2011?2012

Jaslok?Hospital?and?Research?Centre,?Mumbai,?India?

? Integrated?clinical?duties?which?includes?2?weeks?of?evening?and?night?shift?duties Carried?out?as?8 ?

hours/day 48?hours/week?for?24?wks.

? Providing?comprehensive?care?to?various?patients?with?different?disease?condition?under?supervision?of?expert ?

Nursing?Tutors

? Ability?to?conduct?deliveries,?Antenatal?and?Postnatal?care?and?relevant?health?teachings.

? Assisting?in?major?surgeries?(Renal?Transplant,?CABG

? Giving?nursing?care?to?critical?patients?in?ICU?and?managing?emergencies?(Neonates,?pediatrics,?geriatrics, ?

etc).

? Managing?general?wards?with?number?of?patients?with?different?diagnosis.

Health?Checkups?and?Surveys?(8?weeks 2009?2010 2011?2012

Rural?Posting Public?Health?centre,?Aina?village,?Maharashtra,?India?(4wks)

Urban?Posting Public?Health?centre,?Valkeshwar,?Maharashtra,?India?(4wks)

? Rural?and?Urban?community?Postings 4?wks?in?II?yr?BSc?and?4?wks?in?IV?yr?BSc?Nursing?program)

? Surveys,?Health?checkups?and?active?participation?in?routine?activities?of?Public?Health?Centre.

? Street?plays,?exhibitions?and?door?to?door?health?teachings?to?enhance?awareness?amongst?communities.

VOLUNTEER?WORKS:

? Volunteer?at?Aga?khan?Health?services,?North?Mumbai,?India 2009?2015 ?



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