Customer Service Machine Operator

Aprillynne C. Valdez

Mobile: +639*********

Email: ****************@*****.***

Paranaque, Philippines

CAREER OBJECTIVES:

. I am considering a job within HR Assistant in a well- established

company.

. Seeking a challenging position where hard workers are recognized,

developed and awarded and where my qualifications and interpersonal

skills can be efficiently used and motivated.

HIGHLIGHTS OF QUALIFICATIONS:

. Working experiences in Machine and Manufacturing operations, Banking

and Handling Customer Service.

. Ability to work under pressure and to meet deadlines with attention to

details.

. Very Good level of oral and written English language.

. Knowledge in speaking Mandarin/ Taiwanese language.

. Proficient use of Microsoft office applications, Microsoft Word,

Excel, PowerPoint, Fax and Telephone.

. Having an excellent customer service from various enterprises.

. Able to be creative and find ways to continually improve.

. Loyal and dedicated to work, willing to learn, able to work as a team.

. Able to meet deadlines and achieves objectives and flexible with

changes.

PROFESSIONAL EXPERIENCE

Compuware Technology, Taoyuan Taiwan (From May, 2012 to December, 2014)

- a global leader in designing and manufacturing high-efficiency and

high-performance green server single and redundant power supply.

Manufacturing and Production Operator

. Set up machines at the beginning of shift to ensure proper working

order.

. Perform testing procedures to ensure that machines work optimally

during the production operation.

. Maintain and clean machines before and after each shift.

. Prepare the materials needed, SOP, ESD before production start.

. Ensure that all the materials are accurate and recorded before and

after the production.

. Assist the co-worker for support in case they need help in the flow of

production with the approval of the line leader.

. Provide support in testing the product before giving to the following

station.

. Provide support in assembly, testing, sorting and packing if needed.

. Make sure to clean the area before leaving and report and make summary

of the production details for the day.

Unimicron Technology Corporation, Taiwan (March 2008 - March 2011)

- Currently offer some of the most advanced process and product

available, including single or multi-layer CSP (chip scale package),

BGA (ball grid array), super thin substrate, and highly reliable Flip

Chip Substrate, such as mobile communication device, telecom devices

and laptop computers.

Final Visual Inspector

. Ensure quality of manufactured product.

. Inspect material as they are finished.

. Examine materials from suppliers before sending them to the next

production line.

. Perform quick visual inspections.

. Record pass/fail grade of products.

. Count number of products tested or inspected.

. Clean the area at the end of the day and repair machines or call for

assistant if needed.

United Coconut Planters Bank, Philippines (June, 2005 TO December, 2007)

As Service Associate (Teller/Sales/Customer Service)

. Accept retail and/or commercial deposits, loan payments, process

checking and savings account withdrawals.

. Balance cash drawer in accordance with Bank procedures and regulations

including periodic batching of cashed checks.

. Assist in ordering, receiving, verifying, and distributing cash.

. Answer customer inquiries and refer customers to the proper service

area for issues that cannot be resolved at the teller line.

. Maintains the highest level of confidentiality with all information

obtained.

. Promotes the bank's products and services.

. Represent the Bank in a manner that maintains and expands positive

relations with all customers, potential customers and co-workers.

. Perform as a team member in allocating and coordinating the work flow.

PERSONAL DATA

. Born on April 20, 1984 in Leyte, Philippines

. Female, Filipino Nationality, Catholic in religion.

. Single, Living in Paranaque, Philippines.

. Highest Educational Attainment: University Degree (Arts and Science

Major in Psychology), Arellano University, Philippines, March,

2005.

. Additional Educational Attainment: St. Augustine School of Nursing,

(NCII TESDA Accredited as Caregiver) December 2011.

Contact this candidate