Customer Service Representative
Resume:
Alecia D. Crawford
*****************@*****.***
Albany, Georgia 31707
OBJECT I V E: To obtain a position that will allow me to provide my excellent
customer service, computer, communication, and
organization skills. I will conduct an honest, dependable, professional demeanor at all times.
E D UCAT ION: Substance Abuse Counseling Certificate Currently Enrolled
Darton State College, Albany GA
Masters in Postsecondary Education Concentration Psychology 05/13
Troy University Albany, GA
Bachelors Degree in Social Science Concentration Psychology 07/10
Troy University Albany, GA
Associates of Science in Social Science and General Studies 10/09
Troy University Albany, GA
Monroe High School Albany GA
Graduated 1995
S K I L LS: Knowledge of computer software: Microsoft Word, Excel, Publisher,
PowerPoint and Internet.
EXPERIENCES: West At Home (work from home)
October 2014 – Present Customer Service Representative
Duties: Assist customer for Home Shopping Network.
Conduct sales, answer customer questions, inform customer information
about their account. Satisfy the HSN customers at all times.
American Works Group Home
September 2011- September 2014 Certified Child Care Worker
Duties: Monitor Students and assist behavioral disruptive kids age (8-
17)
Prepare lunch for kids, assist kids with school work and transport kids on
daily outings.
Teleperformance
January 2008- December 2010 Customer Service Representative
Duties: Assisted customers with their AT&T Wireless Devices.
Conducted payments and payment arrangements, added or removed
features, conducted sales and conducted technical support. Satisfied the
customers at all times.
INTEREST: Enjoy Reading Novels, Utilizing Computer, Assisting people
REFERENCES: Carol Ann Ham (Darton State College) 229-***-****
Jerra McDonald (Turner Job Corp) 229-***-****
Marlon Jones (American Works) 229-***-****
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