Mike Purcell
**** ******* ** ***** ***** MO *****
**********@*****.***
Education:
. M.S., Management Information Systems (December 2015, 3.55 GPA),
University of Missouri-St. Louis
. B.S., Computer Science, minor in Website Development (May 2003, 3.4
GPA), Webster University
o Database design/development in MS Access including table
creation, forms, reports, and queries
. Database Technology Certificate, University of Missouri-St. Louis
Microcomputer Program 4/2005
o Database development using MS Access and SQL for forms, queries
and reports
. Oracle 10g Administration I Workshop, Quilogy 4/2005
o Oracle 10g Administration including installation, performance
monitoring, security and backups
Technical Summary:
. Web Development: Dreamweaver CS6, Flash, HTML, CSS, basic PHP
. Databases: Oracle 10g, MS Access, SQL Server, SQL
. Operating Systems: Windows 9x-Vista, MS-DOS, Linux, Apple 9.x
. Productivity: MS Office (Word, Powerpoint, Excel), Crystal Reports,
Visio
. Communications: LotusNotes, Outlook, Windows Mail
Work Experience:
U.S. Bank 12/10-current
Lockbox Clerk
. Data Entry on scanned documents
Machine Operator
. Scanned documents using a high speed scanner
. Experience with the NCR 7800 remittance machine
. Experience opening mail with the OPEX 51 machine
AT&T 03/10-05/11
Accounts Payables Clerk
. Preparing documents for scanning/imaging
. Scanning documents using high-speed scanners
. Data Entry on scanned documents
. Querying Oracle DBMS for data entry
Centene Corp. (Contractor) 02/09-12/09
Data Entry Specialist
. Lead builder for contract clauses, contracts templates, contract
attachments and amendments in Emptoris contract management software
with MS Word plugin
. Troubleshooting and research into problems in the Emptoris database
and web interface
. Setup user accounts providing user with rights and permissions for
database access
. Created documentation for Emptoris database
. Produced reports and report development in Emptoris
. Used MS Excel and MS Word for job tracking and editing contract output
from Emptoris
. Used Microsoft Visio to develop flowcharts for business processes
. Used Microsoft Outlook for email correspondence
Kelly Services (Contractor) 02/05-02/09
Help Desk Representative
. Fulfilled end users' request through email in LotusNotes
. Setup Suppliers and Customers in Oracle 10g database
. Modified dashboard reports in Oracle
. Wrote procedures for adding Customers in MS Word
. Created month end reports for sales department in MS Excel
Office Services Clerk
. Scanning documents and attaching resulting Pdf files to contacts in
SalesForce 8
. Data entry of survey information into MS Access database tables
. Managing/creating spreadsheets in MS Excel including formatting,
sorting, and summarizing data utilizing formulas
. Using QuickBooks to create sales invoices
. Entering contacts into SalesForce 8 software
. Using various internet resources for client contact/mailing
information
. Using MS Outlook and LotusNotes for email correspondence
. Shipped c.d. software to national and international locations using
DHL shipping software
. Wrote procedures for job tasks using MS Word
. Performed various file projects including organizing files, file
creation and filing documents
. Set up customers, vendors entered items in Oracle 10g software
. Fulfilling help desk request via email/phone with customers