Manager Sales

Craig Best

*** ***** ***** **** *****, NJ ***** 732-***-**** *************@*****.***

Objective

Pursuing a leadership position of a store that will allow me to utilize my life experiences, demonstrate my management knowledge and my skills

to ensure customer and employee satisfaction while leading a positive, productive and efficient work environment.

Skills

Business Development Skills Exceptional Motivational Skills

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Strong Passion for Winning Word and Excel

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Leadership Skills Incredible Multi-Tasking Skills

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Strong Communication Skills Strategic Sales Planning Skills

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Excellent Time Management Abilities Operations Management

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Team Building and Development Strong Communication Skills

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Urgency Creating Effective Schedules

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Embracing Challenge and Change Going Above and Beyond for associates and

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customers

Experience

Best Buy Princeton, NJ

Computing and tablets Manager, October 2015- Present

Ensure my team is exceeding customer’s expectations every day

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Running the business as well as building sales year over year

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Coaching and training

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Living the company values

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Ensuring the my team is having fun while being the best

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Best Buy Manalapan, NJ

Customer Solutions Manager, 2007-April 2014

Within one year, advanced from a supervisor to a manager, in which I had to formulate a plan to achieve our projected daily goals and adapt to the

ever changing atmosphere of retail. My focuses are to create an effective schedule, ensuring no customer goes unserved and no employee goes

untrained. I had to develop a team of 115 plus associates by coaching and training daily while managing a $45 million dollar a year store.

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Advanced from a supervisor and became the Customer Experience Manager of the Manalapan Best Buy to turn around the sales

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experience of customers that purchase products in the home theater department and drive more Magnolia sales for the advanced

clients

Held five successful Black Fridays and Holiday seasons (4 as a manager). I have created a flawless Holiday plan in which the

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Manalapan Best Buy has done over $1 million dollars in revenue, two years in a row on Black Friday. In 2011, the Manalapan Best

Buy was 1 of 4 stores in our district to be profitable on Black Friday

Created strategic plans for multiple new technology launches, examples include all I Pads, IPhones and the Windows 7 Launch. All

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plans were completed and fulfilled 100% from staffing to execution and customer satisfaction

Created immense customer rapport in which customers return daily for my assistance and recommendations.

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Received “The Next Big Thing” award by Steven Xanthos and the District 38 staff for exceptional sales, giving customers the

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ultimate experience, and giving my associates the knowledge to “WOW“ every customer and advance in Best Buy

MAP (Management Advancement Program) graduate- January 2011, aimed at increasing my leadership ability

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Education

Hawaii Pacific University Honolulu, HI

Business Management, 2000-2002

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