MICHELLE E. EBOH

281-***-**** (Home) 832-***-**** (Cell)

Objective:

To secure a position in a progress in a progressive organization which will

enable me develop competitive and imperative professional skills.

Professional experience

West Houston medical - Houston, TX Certified Nurse aid - Med Surg

03/2011 - present

Assist the nurse in carrying out daily patient care such as taking vital

signs, assisting with bathing checking patient blood sugar, feeding, and

passing trays answer call light

Responsible for making beds and updating patient's information on the

system, train new techs on the floor.

Stewart lending - Houston, TX Customers service representative

04/2010 - 03/2011

Received over 150 to 200 inbound calls from consumers who requested loan

modifications, reviewed documents and made over 80 out bound calls to

answer customer's questions.

Litton Loan service - Houston's, TX Customer Service 06/2004 - 03/2010

Made out - bound calls and received in - bound calls regarding customers

questions and enquires

Educated customers on various types of loans

Set up payment plans and giving options such as Western Union and on -line

payments

ER Solutions - Houston, TX Customer Service (commercial account)

06/2004 - 03/2007

Worked on verizon yellow pages advertising

Contacting business on their past due cast accounts

Received payments by phone, respond to customer needs and enquires

Marina Health - Houston, TX Certified Nurse's aid 06/1998 -

06/2000

Assisted nurses in carrying out daily health care activities

Risk Management Alternative - Houston, TX collection Account Rep

05/1998 - 06/2006

Responsible for collecting account settlements worked on capital one credit

accounts worked on delinquent accounts and negotiated payments

Computer skills

Microsoft word, excel, outlook, internet explorer, radar/ LSam (collections

software)

Education & Training

University of Benn, Nigeria

Business Administrations/English

Certified nurse's Aid

Medical insurance Billing & coding

Licensed Life and Health insurance Agent

Proficient in ICD.9.CM and CPT

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