Customer Service High School

Eliana Severo

*** * ***** *** *********, PA *****

484-***-****

**********@*******.***

Objective: Becoming a leader in the field of finances and customer service. Working a lot with

numbers and computers is what I enjoy. Becoming an asset to a company and giving

100% in any situation given to me is my goal.

Education:

2009-2013 Graduate of Louis E. Dieruff High School

2009-2013 Graduate of Lehigh Career and Technical Institute

Administrative Office & Technology/Accounting

Employment:

2010-2013 The Palace Center

Responsibilities: Serving guests, translator (English to Spanish, Spanish to English),

attending the guests when arriving at the banquet hall, observe the new servers making

sure they serve guest appropriately, at the end of the shift help set up the hall for the

next event.

2013-2015 ChildFirst Services Inc. (HumanWorks Affiliates)

Responsibilities: Receptionist, Answering phone calls, sending/receiving faxes and

emails, filing, scanning, copying, payroll, petty cash, fiscal assistant

Skills: Strong Communication Skills

Able to translate English- Spanish, Spanish-English

Excellent ability to adapt to difficult situations

Capable problem solver by myself

Common sense

Follow rules

Receptionist

Accounting Clerk

Very organize

Good customer service

Diplomas: High School

Accounting Clerk

Receptionist

References: Available upon request

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