Healthcare Team Leader, Highly Skilled with Microsoft Office Products

Brandon R. Williamson

Performance-focused leader with a background in management, business services, and ensuring a high level of

customer satisfaction. Successful in establishing an exceptional rapport with individuals on all levels. Exceptional

organizational and time management skills with attention to detail.

AREAS OF EXPERTISE

• •

Superb written and communication skills Proven ability to identify, analyze, and solve

problems

• Responsible, efficient, and flexible

• Highly reliable self-starter

• Competent at managing individuals in a high-

•

volume atmosphere Forward Thinking Initiatives

• Advance skills with Microsoft Office Products

CAREER HIGHLIGHTS

• Implemented new training procedures, improving production by 8%; increasing time management utilization.

• Selected to the Determination Resource Initiative Vision Excellence (DRIVE) Leadership Program

• Recognized as Employee of the Quarter; demonstrated effective direction, establishing tangible goals for staff.

PROFESSIONAL SYNOPSIS

Team Lead, LabCorp, Greensboro, NC Aug 12-Current

• Responsible for efficient day-to-day operations, allocating resources to ensure attainment of performance standards

• Continually monitored and refined workflows to ensure compliance, including internal audits and rebuttal escalations

• Maintained reports to assist in attainment of standards, identifying root cause of potential or existing problems

• Trained and mentored new employees, on company standards and job performance expectations; providing one-on-

one coaching where needed

• Promoted to the Name Number department; helped improve team moral through delegation and individual

empowerment

Assistant Football Coach, Cummings High School, Burlington, NC July 09-Current

• Established trust and cohesiveness amongst players while instilling vital leadership and life skills in players

• Presented team building activities to increase trust and communication amongst team members

Healthcare Billing Specialist, LabCorp, Greensboro, NC March 11-August 12

• Consistently exceeded quality and production goals, after establishing a workflow optimization process

• Contacted accounts for additional information to ensure compliance, requesting patients’ missing demographic,

diagnosis, and insurance information as needed

• Researched the insurance companies/regulatory environment to proactively manage changes within the industry and

specific carriers

Lab Assistant, LabCorp Atlantic Division, Burlington, NC July 09 – March 11

• Carefully handled specimen samples throughout the entire department, decreasing the need for re-testing

• Tracked, documented, and stored a large number of specimens for operational efficiency

• Worked a vigorous high-volume third shift schedule with extreme attention to detail due to safety protocols

EDUCATION

B.S., Business Adminstration (Concentration Management)

Elon University, NC 2005-2009

Brandon R. Williamson

Performance-focused leader with a background in management, business services, and ensuring a high level of

customer satisfaction. Successful in establishing an exceptional rapport with individuals on all levels. Exceptional

organizational and time management skills with attention to detail.

LEADERSHIP EXPERIENCE

Four Year Letterman Elon Football Team (Team Captain 2008-2009)

Elon University Football Program’s Leadership Council

• Mentored freshmen players regarding academic decisions, such as choosing majors and time management

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