Customer Service Sales

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MARY HASKELL-HARWOOD

We make a living by what we get, but we make a life by what we give. – Winston Churchill

SUMMARY OF QUALIFICATIONS

Experienced business management and leadership professional with experience in

computer software, keyboarding (65+ wpm), with clerical and customer service

Supervisory background with strong leadership skills, excellent intrapersonal,

communication and organizational skills Ability to multi task in a fast paced

environment, time management and ability to manage high stress situations Valid

driver’s license RF296947, CDL endorsement, Ohio Life and Health Insurance

License, Notary, hard working with a strong work ethic service oriented with a

strong desire to serve the community in a professional capacity.

EMPLOYMENT EXPERIENCE

New York Life Norwalk, OH June’13 –

Present

Sales Agent

Customer service skills practiced with Senior and Middle Markets. Developing

relationships and a client base with

referrals and prospecting.

Western & Southern Life Sandusky, OH February ’07 –

June’13

Sales Manager

Managed 6 people with sales for financial services, with over 2500 clients and built

the teams book of business. Achieved the honor of going to Leader Sales Meeting

and customer service skills practiced

Western & Southern Life Elyria, OH August ’05 –

February ‘07

Sales Agent

Handled and grew a book of business with 300 clients, became a notary and tax

expert. Customer service skills mastered and achieved the honor of attending Leader

Sales Meeting.

Elyria United Methodist Church Elyria, OH June 1998

July 2005

Senior Center Coordinator/Supervisor for Transportation

Created events for seniors, filed taxes and arranged monthly events of entertainment.

Customer service skills mastered and managed 6 people and was responsible for six

vehicles

EDUCATION

Henry Ford II GPA 3.8 Heights, MI

Sterling Graduated June 1975

College Preparatory Courses

REFERENCES ARE AVAILABLE UPON REQUEST

Contact this candidate