NAOMI M. SO, MD
516-***-**** • ******@*****.***
SUMMARY
Works toward improving healthcare outcomes through health promotion, obesity prevention, policy development and project
management specifically related to healthcare practices, performance improvement, and quality assurance initiatives.
EDUCATION
Albert Einstein College of Medicine, Bronx NY Aug 2008- May 2013
• Doctor of Medicine, May 2013
• Distinction for Clinical Research in Childhood Obesity Prevention
Cornell University, Ithaca NY Sept 2003-May 2007
• Bachelor of Science in Nutritional Sciences, May 2007; Cumulative GPA 3.98
• Recipient of the Ruthanna Wood Davis Award for Academic Achievement in Nutritional Sciences
• Recipient of the Outstanding Senior Award in the College of Human Ecology
EXPERIENCE
Medical Project Manager June 2013 – Present
CityMD Urgent Care Corporate Headquarters, New York, NY
• Collaborates with the CMO and Corporate Strategy team to design and implement healthcare projects centered on quality of
care and patient outcomes. This involves compliance with government initiatives and regulations (i.e. Meaningful Use,
PQRS) in addition to behavioral health projects on disease prevention (i.e. hypertension management). Leads research,
proposal preparation and delivery of projects while working with multiple departments, establishing client relations,
facilitating meetings, overseeing metrics/budget/timeline, and presenting summary reports to C-suite members.
• Works closely with Medical Affairs leadership and Legal Counsel to identify and create policy solutions to improve the
quality of the practice, standardize care and maximize patient results. This entails active participation in the following
committees - Medical Control, Performance Improvement, Medical Education/Physician Development, and Medical Staff –
to conduct policy analysis and research, create initial policy draft/proposals and implement strategies to communicate and
achieve stated objectives companywide.
• Interprets trends and insights based on analysis of physician performance metrics to evaluate quality and process
improvement initiatives that support practice goals. Presents findings to Regional and Site Medical Directors– resulting in
fewer risk management cases, improved work efficiency, provider compliance and patient satisfaction
• Leads the design and delivery of the physician performance-based incentive payment model to improve patient satisfaction
and physician productivity.
• As editor in chief, instituted a monthly physician newsletter to enhance internal communications regarding global practice
updates.
Clinical Research Coordinator September 2010-May 2011
Comprehensive Family Weight Management Study “Fun Healthy Families,” Adriana Groisman, MD Judith Wylie-Rosett,
Albert Einstein, Jacobi Hospital, Bronx, NY
• Collaborated with project team leaders, pediatricians and hospital staff to coordinate a NIH-funded, randomized controlled
study that examines the effectiveness of an evidence-based nutrition and physical activity education program targeting
obese children and their families.
• Conducted quality assurance/control measures, performed patient interviews, counseled patients and family members,
coordinated nutrition education sessions, and performed biweekly physical assessments of patients to assess blood pressure,
body mass index, and blood glucose levels.
Population Health Research Associate August 2010 – May 2011
Department of Epidemiology and Population Health, Carmen Isasi MD, PhD, Albert Einstein, NY
• Lead an independent research study involving 1607 students enrolled in 11 Bronx secondary schools to analyze the school
food environment and its impact on students’ body mass index (BMI) and dietary patterns.
• Conducted statistical analyses to determine whether certain school food environment characteristics were associated with a
higher BMI as well as dietary patterns related to saturated fat and dietary fiber intake. Presented findings in a scientific
research paper, proposing recommendations for change in efforts to combat childhood obesity.
SKILLS/ACTIVITIES
People/Project management • Policy Development • Quality Assurance • Medical/scientific writing • Data Analysis •
Nutrition Education/Health Promotion • MS Office • Clinical Research • NY Cares volunteer • Painting/Drawing