Manager Project
Resume:
Shana Adams
** ********** ****. *.*. Calgary, AB T3J2S5
*****.*******@*****.***
http://about.me/AdamsShana
EDUCATION
Athabasca University, Calgary, AB
B.A. in Management 2017
Areas of Concentration: International Markets, Commerce, Web Communications
Minor: Philosophy
Honors: Current GPA 3.85
ADLC, Calgary, AB
Management, Marketing & Finance Certificate 2010
Areas of Concentration: Management Theory, Organizational Behavior
James Fowler High School, Calgary, AB
2006
High School Diploma
Honors: Graduated with core honors, distinctions in music
AWARDS
3.90 GPA in Philosophy – January 2014
Distinctions in Music for Classical, Jazz and Harmonic Orchestra – January 2006
– January 2006
Graduated High School with Core Honors
ADMINISTRATIVE EXPERIENCE
On Side Restoration, Calgary, AB
Payroll Assistant – Accounts Payable, Receivable, Employee Benefits 2013 2015
Responsibilities
Enter hours into payroll system for accounting department. Helping employees with their timesheets.
Updated and organized employee files. Processed termination and new hires for human resources
1
Shana Adams
89 Martinview Cres. N.E. Calgary, AB T3J2S5
*****.*******@*****.***
http://about.me/AdamsShana
department. Helped other admin assistants with clerical work for project managers. Coordinated teams for
restoration job sites over the summer. Scheduled projects between the project manager, employees, and
the client.
Accomplishments
Assisted the accounting department with billing for major businesses during the summer flood.
Olympia Benefits, Calgary AB 2012 2013
Social Media Strategist – Online Community Manager
Responsibilities
Designed social media strategies to increase visibility and brand awareness for the
company and its products. Experience with online monitoring and measurement
platforms including but not limited to Facebook Insights, YouTube Insights, Google
Analytics, HootSuite, TweetDeck, and Social Mention. Demonstrated experience and a
passion for the social technology universe (i.e., Facebook, Twitter, YouTube, Foursquare,
Flickr, blogs, wikis, RSS, social bookmarking, discussion forums and community
software). Experience with creating and identifying quality social media content related to
healthcare, taxes and fitness. Ability to work effectively under deadlines and juggle
several assignments simultaneously. Ability to distinguish and behave with a good sense
of decorum; acting as a brand ambassador on behalf of the company.
Accomplishments
Developed social media best practices and guidelines for current and future employees.
Inside Sales – Support for in house broker Westshield Financial 2011 2012
2
Shana Adams
89 Martinview Cres. N.E. Calgary, AB T3J2S5
*****.*******@*****.***
http://about.me/AdamsShana
Responsibilities
Addressed and successfully resolved any issues customers were experiencing, helped to
keep the purchased items, insurance, operational and generated good will between the
customer and the company. Obtained pricing, and quotes from insurers and created the
final quotation for prospective clients.
Accomplishments
Designed templates and a calendar reminder schedule to follow up with existing
customers in regards to renewing policies and reassessing their insurance needs which
increased customer retention and revenue.
Regus Management, Global HQ, Calgary, AB 2008 2011
Quality Assurance/Account Manager – Sunlife Plaza and Bankers Hall
Responsibilities
Managed and led a team of five on major and minor projects for various fortune 500
companies administered payroll, invoicing, and customer relations for three companies.
Commissioned declarations and affidavits for various Barristers & Solicitors. Trained all
new hires on every aspect of the business, Conference co ordinator, hosting video,
conferencing, and on site Technicians to ensure well rounded team players. Developed
new ways to train new hires and more cost efficient.
Accomplishments
Improved upon training manual for all new hires to ensure they understood how each
department coordinates within the business. Created a marketing campaign that was
used to increase sales during the holiday season which prompted me to work on a gift
giving website for our professional cliental.
RELATED EXPERIENCE
Modern Socialite Online Magazine, AB
Editor 2013
3
Shana Adams
89 Martinview Cres. N.E. Calgary, AB T3J2S5
*****.*******@*****.***
http://about.me/AdamsShana
Provide as needed editorial support remotely, including developmental and copy editing
of their internal online and printed documentation.
Social Media Revolution, Calgary, AB
Brand Ambassador 2011
Demonstrated the uses of social media at various tradeshows
PUBLICATIONS AND PAPERS
“Get Fabricated”
Press at Modern Socialite for Fabricated Fashion Show Calgary, AB 2013
LANGUAGES
English – native language
French and Italian – speak, read and write with basic competence
MEMBERSHIPS
Commissioner of Oaths
REFERENCES
References available upon request
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Shana Adams
89 Martinview Cres. N.E. Calgary, AB T3J2S5
*****.*******@*****.***
http://about.me/AdamsShana
5
Shana Adams
89 Martinview Cres. N.E. Calgary, AB T3J2S5
*****.*******@*****.***
http://about.me/AdamsShana
6
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