Customer Service Rep

Toyosi Olabisi

**** ****** ********** **. ***** Land, TX. 77479

Phone: 832-***-**** E Mail: *******@*****.***

Objective

Seeking a competitive and challenging environment where I can serve your organization and establish a career for myself.

Experience

CubeSmart Manager Dec.2013 Present

Meet gross revenue targets set forth by the company ownership, through effective sales and marketing.

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Provide outstanding customer service in person and via phone or internet

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Maintain professional and courteous relationship with existing and prospective customers, vendors, community

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businesses and company staff

Maintain financial reporting and bookkeeping systems, daily surveillance of the property to ensure protection of

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customers’ property and company property

IRT – Customer Service Rep. Feb. 2013 Jan2014

Provide excellent customer service by answering at least 60 inbound alls an responding to account related issues

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Resolve problems by researching and exploring answers and alternative solutions; implementing solutions; escalating

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unresolved problem

Promote additional services by recognizing opportunities to up sell accounts and explaining new features

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Education

Houston Community College Feb. 2015 Feb. 2018

Major: Business Management

Skills

Exceptional ability to stay attentive when dealing with customers, clear communication skills aimed at understanding

customers’ needs and providing corresponding services, proven ability to grasp product knowledge and relay product

information in a concise but potent manner, analytic thinking aimed at resolving customers’ issues in a proactive manner,

detail oriented and efficient in providing customer service, ability to analyze problems or adverse situations in a bid to

provide well placed customer service, savvy with technology along with flexibility to work in an ever changing environment

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