Customer Service Medical Assistant
Resume:
Meredith L. Trappier
**** **** *****, ************, ** 46229
***********@*******.***
QUALIFICATION SUMMARY
To acquire a position with your company with a fast-paced environment,
demanding organizational and skills. Detailed oriented, resourceful in
completing tasks, and able to successfully multi-task.
EDUCATION
Sanford-Brown College
9/2009- 6/2010
Medical Assistant Certificate
Atlanta, Ga
EXPERIENCE
Medtech College
Faculty Support Specialist
Indianapolis, IN
06/2014-11/2014
. Assist faculty with classroom management as needed and as assigned
over the review period, including examination proctoring, course
work evaluation, and attendance tracking.
. Track nursing student attendance as assigned for every student on a
schedule as developed and assigned by the Program Director of
Nursing or Director of Education.
. Attend all student functions over the period review, unless
otherwise excused.
. Assist the Faculty Support Coordinator with faculty support
functions as assigned every quarter, including but not limited to
Gradekeeper/grade report tracking, coordinating advisory board
meetings, and taking minutes for staff/faculty meetings.
. Back up for Faculty Staff Coordinator
Community Westview Hospital
Indianapolis, IN
Patient Ambassador/Staff Liaison
10/2012-11/2013
. Coordinates staffing schedule for units. Calls staff to fill shifts
and maintains a minimum of overtime. Resolve issues by ensuring
that responsible parties are involved in the solution and to aide
the manager and administration team by coordinating staff schedules
and relieving them of clerical work.
. Collects information regarding patient care problems and the
satisfaction of patients with their hospital experience. Handles
patients problems and concerns by acting as a liaison between
patients and hospital administration and staff and making staff
aware of patients perception of problems.
Medtech College
Indianapolis, IN
Receptionist/Admin
07/2010-09/2012
. Answer phones in a professional manner and provide excellent
customer service to students, staff and faculty
. Assist students with clinical scheduling, immunization records and
NCLEX paper work for testing for State Board Exam
. Schedule appointments for staff and coordinate student enrollment
with admission rep and financial aid analyst
Peniel Womens Center
Atlanta, Ga
Medical Assistant
5/2008-6/2010
. Performed general office duties
. Documented patients medical history, vital statistics, test results
. Prepared and administered medication as directed by physician
. Collected blood and other laboratory specimens, and prepared for
testing
. Assisted physicians with in house office surgeries and examinations
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