Customer Service Maintenance

GERRARD A. GATLING

*** ******** ****** *** # *** . Brooklyn, NY 11217 .

*****************@*****.*** . 917-***-****

WORK EXPERIENCE

Department of Health

Brooklyn, NY

Mailroom Clerk (Temporary)

7/2013 - 11/2013

. Transferred work in progress to another site for project completion.

. Answered phones and provided information to customers, and directed

calls to supervisor.

. Sorted and delivered mail to various departments and floors, and

picked up packages at sites.

. Swept and mopped floors to maintain a safe and welcoming environment.

. Provided clerical assistance to staff members.

City of New York Parks & Recreation

Brooklyn, NY

Maintenance (Seasonal)

12/2011 - 04/2012

. Performed exterior maintenance duties throughout several parks

grounds.

. Cleaned and sanitized comfort stations and other facilities.

. Swept, raked leaves, safely disposed of litter and debris, and flagged

hazardous materials for pick up.

. Ensured all park policies and procedures were followed to guarantee

safety at all times.

CABS Nursing Home

Brooklyn, NY

Housekeeping

04/2011 - 11/2011

. Changed bedding for residents on a daily basis.

. Sanitized rooms to meet OSHA rules and regulations.

. Maintained the cleanliness of lobby and stairwells by cleaning

windows, sweeping, mopping & vacuuming.

. Collected garbage, and prepared the recycling.

New York Parks & Recreation

Brooklyn, NY

Grounds Keeper / Customer Service

08/2009 - 02/2011

. Cleaned parks and playgrounds along with the surrounding areas, and

collected debris.

. Sanitized comfort stations and replenished supplies.

. Operated mechanical equipment related to park maintenance duties.

. Assisted park patrons with locating their destination.

. Used weed whacker, lawn mower and edger to maintain the grounds.

Hunter College

New York NY

Housekeeping / Custodial

06/2007 - 05/2008

. Used state of the art equipment to maintain campus buildings in a

clean and sanitary condition.

. Maintained the cleanliness of halls, lobby, and stairwells by

sweeping, mopping & vacuuming.

. Cleaned the windows, dusted surfaces, and wiped down tables.

. Collected garbage, and prepared the recycling.

Volunteers of America

Chester, NY

Maintenance

01/2005 - 06/2005

. Used specialized equipment to perform general maintenance duties

across campus buildings and grounds.

. Cleaned the dorms rooms, swept hallways, and sanitized common

bathrooms.

. Packed and stored belonging left behind in the dorms.

EDUCATION

Department of State Division

Albany, NY

Security Guard License

05/2015

Sarah J. Hale High School

Brooklyn, NY

General Equivalent Diploma

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