Customer Service Administrative Assistant

ANDREA ANDERBERG

*** ********* *****

San Antonio, Texas 78245

Cell Phone: 210-***-****

***********@*****.***

PROFILE

Administrative professional with strong organizational and problem solving skills who is readily able to

adapt to change and learns quickly. Possesses excellent customer service skills and is able to work as a

team or independently to achieve goals and deadlines in a timely manner.

EXPERIENCE

David H. Sonnenberg

Executive Assistant

2014-2015

• Maintained and organized the filing system and the company calendar.

• Helped to arrange travel arrangements for corporate and training events.

• Assisted with prospecting for new clients and entered all client information into multiple

company databases.

• Maintained client email database for marketing purposes.

HEB

Cheese Shop Partner

2012-2013

• Assisted customers in their selection of our products.

• Worked with customers to resolve any complaints or other issues concerning our department or

products.

• Quickly established my own customer base.

• Increased sales on products using tasting samples.

AIR CARE AIR CONDITIONING

Administrative Assistant

2006-2007

• Answered phones and directed the calls to the appropriate department.

• Scheduled installs and repairs as needed.

• Drove to customer installs to assist customers with paperwork and warranty details.

• Made use of MS Word and QuickBooks.

SKILLS

Database Maintenance, Organization, File Maintenance, Customer Service, Communication, Executive

Support, Experience with MS Word, MS Excel, MS Outlook

Contact this candidate