Customer Service Software

Astala Din

**-** ******* *********, *******, NY *1432, 646-***-****, *********@***.***

Objective:

To obtain a challenging position in the area of Accounting and Bookkeeping utilizing my experience, education and certification and

with the ability to interact with all levels of management and employees.

Education:

York College, City University of New York - Jamaica, N.Y. June, 2007

• Certificate in Bookkeeping

• Certificate in QuickBooks

York College, City University of New York - Jamaica, N.Y. June, 2006

• Bachelor of Arts, Psychology

o Concentration in Social Work and Organizational Behavior

Experience:

Accounts Receivable Specialist November, 2014 – December, 2014

Reliant Realty Services –Temporary Position

• Received and allocated section 8 checks and vouchers according to each tenancy

• Accounted for section 8 checks in the Yardi Voyager software

• Scanned checks into the Yardi Voyager Software

• Reviewed and analyzed Housing and Urban Development Contract

• Adjusted tenants rent according to the Housing and Urban Development Contract

• Created lease renewal entries for 10+ tenants on a weekly basis

• Applied credit card payment to tenants accounts

• Deposit transaction into financial entities on a daily basis

Accounts Receivable Specialist September, 2014 – October, 2014

Trevi Retail Property Management Group, LLC

• Analyzed and prepared new tenancy leases

• Created rent payment entries in Yardi Voyager Software for each tenants accordingly

• Scanned checks into the Yardi Voyager Software

Accounts Receivable Specialist August, 2006 – September, 2014

William Gottlieb Real Estate, New York, NY

• Work with Yardi Voyager

• Check scanning system

• Possess knowledge of various accounting transactions and account types

• Preserve the integrity of monthly and daily ledger

• Process paperwork for opening and closing tenants security deposit accounts

• Organize monthly transactions averaging $400,000

• Deposit checks into banks on daily and monthly basis

• Move tenants In and Out of Yardi System

• Prepare paperwork and refund for tenant security deposit

• Charge back tenants account

• Run credit and background check on potential tenants

• Produce new leases and prepare renewal packages for tenants

• Speak to tenants on delinquent accounts and late fees

• Review and reconcile tenant issues with various attorneys

• Supervise other employees

• Perform secretarial duties when required or requested including answering central switchboard phone

• Generate office correspondences such as letters and memorandums using MS Office

Bookkeeper Manager May, 2004 – August, 2006

Gemstone Key Food, Queens, NY

• Handled cash flow and performed daily deposits

• Supervised 10+ cashiers

• Reconciled draws

• Maintain daily reports and transactions

• Provided customer service and other customer related services

Skills:

Software: Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint

Property Management Software: Yardi Voyager, QuickBooks, Raish, Detail Oriented,

Typing: 45 WPM, Proficient in Urdu, Hindi, and Punjabi

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