Customer Service Engineer
Resume:
Johnny Howard
Las Vegas, Nevada 89110
************@*****.***
Objective:
I am seeking full time employment in operating material management equipment, warehouse operations, x
ray equipment service and installation.
Summary of Qualifications:
Experienced in transportation, warehouse, shipping & receiving and inventory control
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Experienced in the use of material handling equipment, forklift, pallet jack, dollies
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Knowledge of equipment maintenance and operating procedures
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Skilled at diagnosing, repairing and maintaining mechanical and some electrical components in x
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ray equipment with tools and equipment required
Experienced in servicing and repairing multiple x ray vendor equipment
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Have excellent mechanical troubleshooting and problem solving skills
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Excellent customer service skills and a team player
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Experience:
Responsible for loading/unloading, delivering items to customers, verifying bills and maintaining
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cargo security
Experienced in driving a range of commercial trucks that includes dry box trucks, automatic and
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standard transmission, air brakes, hand controls
Skilled in preparing items for shipping
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Trained to maintain complete records of vehicle maintenance, daily maintenance checks, delivery
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schedules, customer issues and location notes to inform management of delivery operations, vendor
and customer requests and complaints about product status
Communicates well with customers using sound judgment to resolve problems
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Operate hand and power tools and other equipment to troubleshoot, repair, replace and assemble
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equipment, mechanical and sensitive electrical equipment
Monitor vehicle performance, perform routine maintenance and fill out necessary paperwork,
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troubleshoot and document mechanical problems
Verify materials loaded and unloaded against work orders and schedule times of shipment and mode
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of transportation
Inspect freight to determine sequence of loading in compliance with vehicle specifications,
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maintain all necessary paperwork for proper invoicing
Work History:
10/5/98 – 5/30/14 SouthWest Imaging, Inc., Las Vegas, NV. Field Service Engineer
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1991 – 10/5/98 Southwest Radiology Services, Las Vegas, NV Field Service Engineer
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4/1989 – 11/1989 Marnell Masonry, Las Vegas, NV Brick Layer
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13 years Various companies. Phoenix, AZ and Riverside, CA Brick Layer
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Education/Honors:
1976 Kubasaki High School Graduate, Okinawa, Japan
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July 1991 RSTI Principles of Servicing Diagnostic X ray Systems
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October 1991 RSTI Advanced Radiographic Systems Maintenance
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1993 Community College of Southern NV AC/DC Theory
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Honorable Veteran of the United States Marine Corp.
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