Customer Service Medical
Resume:
Krystal Hlavac
Uniondale, NY ***53
**********@***.***
To whom it may concern:
My name is Krystal Hlavac and I am submitting the enclosed resume for the consideration of your
current opening. I came across your opening while researching for a position on your career
website.
I believe I meet the required qualifications as described in your posting. I am a hard worker with a
terrific work ethic. I am the type of person that learns everything possible to succeed in the work
atmosphere. My work skills range with a vast variety and I have continuously succeeded all my
employers expectations I have excelled in being the best in any position. I have had the required
training and skills to be efficient in my tasks. I am knowledgeable with the most current and up to
date medical terminology as well.
I also have experience within the atmosphere of the front desk. I have achieved the necessary
administrative skills needed to pursue a successful career. I have the proficiency to schedule
appointments as well as cooperate with customers’ needs. With these skills, and many others, I
believe I would be a great candidate for the position.
I want to appreciate you for taking the time out of your busy schedule to read over my enclosed
resume. I hope to be able to set up an interview with you soon. Thank you for reading this over for
the position opening and for even considering me for the position. I hope to be in contact
soon. Thank you again!
Sincerely,
Krystal Hlavac
Krystal Hlavac
265 Laclede Ave
Uniondale, NY 11553
**********@***.***
OBJECTIVE: Acquire a career where I can apply my clinical and administrative skills to further
my education and experience within the workforce.
SUMMARY OF QUALIFICATIONS:
Proficient in an assortment of computer applications: Microsoft Office (Excel, Word,
PowerPoint, Outlook), NDC Medisoft, MacOS and Windows (Windows 8, 7, XP, Vista), POS
system
WPM (Words per Minute) of 71
Knowledgeable in Medical Terminology and Anatomy & Physiology
Proficient in various clinical and administrative skills: Phlebotomy, Urinalysis, 12 Lead
Electrocardiograms, Management Skills, and Front desk management
EDUCATION:
Sanford Brown Institute Garden City, NY
Medical Assistant Program (Dean’s List, GPA 3.7) February 2011 April 2012
Anatomy & Physiology Hematology
Clinical Asepsis Human Relations
Computerized Billing Management Skills
Electrocardiography Medical Law & Ethics
Health Insurance Medical Office Applications
Medical Terminology Pharmacology
EXTERNSHIP:
North Shore Long Island Jewish Medical Center/ACU New Hyde Park, NY
Medical Office Assistant February 2012 April 2012
Managed clinical aspect of the Ambulatory Care Unit within the OB/GYN clinic and
maintained the exam rooms of the office as well as the instruments used.
Performed vital signs on the patients and assisted the providers with the procedures such as Pap
Smears, Cultures, Endometrial Biopsies, and the placement of IUD’s.
Recorded the required information into the patient’s charts as needed and performed some
phlebotomy for Coumadin patients, new PCAPS, and many others.
Assisted within the other clinics of the office including Renal, Urology, General Surgery, Hand
and Plastic, Family Planning, and GYN Endo.
EXPERIENCE:
Toys R' Us Yonkers, NY
Overnight Stocker November 2014 January 2015
Assisted with receiving merchandise and bringing it onto sales floor
Kept up with planograms of sales floor while maintaining cleanliness
Brought boxes of merchandise to correct departments and stocked shelves with needed items.
Viana Signs, Corporation Oceanside,
NY
Receptionist June 2011 October 2011
Managed phone and email communication with potential as well as current clients
Scheduled customer delivery, fixtures, receiving of current projects, and meetings with clients
Created building permit documentations, graphic design drafts of possible projects, and
company brochures
Buongusto Piesanos East Meadow, NY
Waitress July 2009 October 2009
Operated the POS system for customer receipts and orders.
Obliged with company procedures and policies to maintain smooth operation.
Assisted customers with any question and concerns for the menu at hand as well as any advice
or suggestions to enjoy the time in the restaurant
Microcenter Electronics Westbury, NY
Customer Service Representative January 2009 May 2009
Maintained customer satisfaction by complying with the requests and company policies.
Balanced till at beginning and end of every shift with no complications.
Provided customers with the assistance need to make purchases, returns, and exchanges while
exceeding the company timely requirements.
Marshall’s East Meadow, NY
Cashier/Customer Service September 2008 February 2009
Assisted customers with any requests and purchases as well as returns or exchanges
Exceeded customer satisfaction and company expectations
Provided upkeep of store as far as appearance and merchandise as well as cleanliness of store
Pushed the company requirements of credit card quota repeatedly
Long Beach Dental Arts Long Beach, NY
Dental Assistant March 2005 August 2007
Maintained the sterilization of the instruments and equipment used for procedures and the
maintenance of the exam rooms
Assisted the providers with the necessary equipment and tools to complete successful
procedures.
Managed the front desk with the scheduling of appointments for the patients and their reason
for visit.
Krystal Hlavac
265 Laclede Ave
Uniondale, NY 11553
**********@***.***
REFERENCES:
Stephanie Ayala
Previous Co Worker
Known for 6 years
Jessica Alvarez
Previous Co worker
Known for 4 years
Joan Horbert
Personal Reference
Known for 10 years
Contact this candidate