Customer Service Representative
Resume:
ARIELLA M KIDD
**** **** *** **********, ** *****
***********@*****.***
CAREER OVERVIEW
RESPONSIBLE TEAM PLAYER, LOOKING FOR FAST PACED WORK ENVIRONMENT WITH ROOM TO ADVANCE
PART TIME OR FULL TIME POSITIONS ACCEPTABLE.
CORE STRENGTHS
* STRONG ORGANIZATIONAL SKILLS
* TELECOMMUNICATION SKILLS
* SEASONED IN CONFLICT RESOLUTION
* ADAPTIVE TEAM PLAYER
* ENERGETIC WORK ATTITUDE
* OPENING/CLOSING PROCEDURES
* CUSTOMER SERVICE EXPERT
* HIGH CUSTOMER SERVICE STANDARD
* DEVOTED TO DATA INTEGRITY
ACCOMPLISHMENTS
CUSTOMER ASSISTANCE
* WORKED WITH COMPANY SYSTEMS SUCH AS LIVE SUPPORT AND
DILIGENTLY COMPLETED ALL TASKS, WORKING OVERTIME AS NEEDED.
CUSTOMER SERVICE
* RESEARCHED, CALMED AND RAPIDLY RESOLVED CLIENT CONFLICTS TO
PREVENT LOSS OF KEY ACCOUNTS.
MULTI-TASKING
* HEAVY PHONE LINES, SWITCHBOARDS, CALL CENTER ENVIRONMENT, RECEPTIONIST, CLERICAL.
SALES
* CONSISTENTLY GENERATED ADDITIONAL REVENUE THROUGH SKILLED SALES TECHNIQUES.
QUALITY COMMUNICATION
* INTERACTED WITH 50+ AFFILIATE STATIONS IN THE US AND PUERTO RICO, ENSURING RELIABLE
AND HIGH-SPEED DELIVERY.
ARIELLA M KIDD
2345 IRMA WAY SACRAMENTO, CA 95825
***********@*****.***
EDUCATION
EL CAMINO HIGH SCHOOL CLASS OF 1993
SACRAMENTO, CA
EMPLOYMENT
THE VENETIAN HOTEL RESORT HOUSEKEEPER
LAS VEGAS, NV 06/12-05/13
CLEANED AND MAINTAINED 11 GUEST ROOMS IN A 5 DIAMOND RESORT PROVIDING EXCELLENT
CUSTOMER SERVICE.
THE COSMOPOLITAN LAS VEGAS HOUSEKEEPER
LAS VEGAS, NV 02/11-06/12
CLEANED AND MAINTAINED 13 GUEST ROOMS PROVIDING ATTENTION TO DETAIL AND EXCELLENT
CUSTOMER SERVICE.
PECOS RUSSELL ANIMAL HOSPITAL RECEPTIONIST
ARIELLA M KIDD
2345 IRMA WAY SACRAMENTO, CA 95825
***********@*****.*** 916-***-****
LAS VEGAS, NV 01/08-04/10
FRONT DESK RECEPTIONIST FOR BUSY ANIMAL HOSPITAL. OPEN/CLOSE DUTIES, DATA ENTRY,
MULTI-PHONE LINES, MEDICATION REFILLS, CLEANING AND MAINTAINING EXAM ROOMS,
BILLING.
HANDY CASH LOAN SERVICES LOAN OFFICER/MANAGER
LAS VEGAS, NV 08/07-01/08
LOAN OFFICER AND MANAGER FOR A PERSONAL LOAN CENTER. PAYDAY ADVANCES, PERSONAL
LOANS AND LINES OF CREDIT.
COMCAST CUSTOMER SERVICE REP
SACRAMENTO, CA 11/04-08/07
CALL CENTER CUSTOMER SERVICE REPRESENTATIVE BILLING, TECHNICAL SUPPORT, NEW ACCOUNT
ACTIVATION.
THE PENNYSAVER CUSTOMER SERVICE REP
RANCHO CORDOVA, CA 08/02-11/04
CALL CENTER CUSTOMER SERVICE REPRESENTATIVE FOR THE READER AD DEPARTMENT. MEETING PUBLICATION
DEADLINES, INBOUND CALL CENTER FOR PRIVATE READER ADS FOR PUBLICATION.
ADT ALARM CO. CUSTOMER SERVICE REP
SACRAMENTO, CA 03/00-10/02
CALL CENTER CUSTOMER SERVICE REPRESENTATIVE, DISPATCHER FOR ALARM SERVICE. INBOUND/OUTBOUND
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