Manager Assistant, Office, Clerk, Laundry Aide, Housekeeping, Dietary
Resume:
Debra Madison
Riverdale, Ga *****
Email: **********@*****.***
OBJECTIVE:
To secure a position that utilize and enhances my personal attendant
experience, administrative assistant skills, coordinating and supervisory
skills.
EDUCATION:
1972-1976
High School
Twin Tech
Major: Medical Assistance
Graduated
1982
956 West Second Street
Certified Nurses Aide
WORK HISTORY:
Private Duty
2508 McCelland Ave
Erie, Pa 16510
Job Title: Nurses Aide
01/03/2010 – 05/20/2012
Morning care, transferring, vitals, range of motion, assist with daily living
and skills, documentation, assist with medication, light housekeeping, assist
with activities to doctors appointments, shopping, errands, preparing meals
and assist with feeding.
08/2008 – 11/15/2009
Erie Housing Authority
730 Tacoma Rd
Erie, Pa 16511
Job Title: Office Manager/Clerk
Set up, maintain file’s and locate tenant‘s file. Correspond both written &
verbally by typing form letters, speaking to tenants on telephone & face to
face in office; daily customer contact. Prepare spreadsheets and documents
in software applications. Send verifications for employments. Conduct
annual re-certifications. Process rent adjustments using HACE terminal
server. Train co-workers, answer multi-phone lines, answering questions,
receive and process various incoming phone calls for numerous clients,
which includes obtaining, entering, and verifying customer information,
resolving issues, discrepancies and or problems.
02/2006-08/2007
Mortgage
Job Title: Processor Office Manager Assistant
Process Loan Application for potential Clients, answering multi-phone lines,
credit pulls, filing, creating data bases, organizational skills, typing,
documentation, computer skills, strong attention to detail and able to follow
directions, set up appointments.
03/2004-12/2006
Beverly Health Care
Job Title: Certified Nurses Aide
Morning care, feeding, transferring, external and indwelling catheters, vital
signs, range of motion skills, grooming,
documentation, tracker, IV’s, colostomy, encourage and promote
participation in community functions.
08/1999-01/2004
Voices for
Job Title: Personal Assistant Supervisor/Coordinator
Duties: Recruit, interview prospective attendants upon application, hire, fire,
filing, creating databases,
orientation, schedule and supervise all employed personal care attendants,
multi-tasking skill, answering 6 phone lines, instituting care plans for
consumers, communication skills, handling of call ins and call offs, ensuring
compliance of federal and state guidelines, preparing attendants timesheets
for payroll, maintain caseload as assigned by Program Manager, assist
consumers to develop job descriptions for employed attendants. Provide and
schedule in-service training of personal care attendants as needed, assist
individuals with disabilities who are transitioning from Institutionalation to
community living, maintain all necessary documentation for each consumer,
organizational skills, tying speed 50 + wpm. Coordinate day-to-day
operations of the Human Resource office, taking messages and directing
incoming calls, computer skills, knowledge of administrative procedures and
strong attention to detail and able to follow directions.
04/1992-06/1998
CRI
Erie Independence House, Inc.
Job Title: Assistant Resident Coordinator
Duties: Supervised scheduled shifts, scheduling of personal care of
attendants, handling of call ins and call offs, assist with daily living, payroll,
working with intravenous, colostomy bags, catheters, external and
indwelling catheters, quadriplegics, paraplegics, documentation, scheduling
services, training and orientation of personal care attendants, encouraged and
promoted participation in community functions.
06/1990-03/1992
Erie Independence House, Inc
House ICF-ORC
Job Title: Personal Care Attendant
Morning care for residents of facility, vital signs, range of motion skills,
light housekeeping, cooking, feeding, transfer, assisting with every day
living range of motion skills, logging information pertinent to clients who
are quadriplegic, helping with teaching independent living skills training,
documentation, encourages and promoted participation in community
functions, as well as organized activities such as: shopping, church, movies,
therapeutic horseback riding, swimming and volunteer activities in the
community. Also assist residents with obtaining educational opportunities
such as obtaining their GED.
05/1987-01/1990
The Lutheran Home
Job Duties: Personal Care Attendant
Duties: Morning care, dressing, feeding, grooming, range of motion,
transferring, bathing, documentation, external and internal indwelling
catheters, logging of information.
SKILLS, QUALIFICATIONS AND ACHIEVEMENTS
-Excellent communication skills
-Proficient in MS Word, Excel, Outlook, Access
-Multi-line phone
-Typewriter: Calculator
-C.P.R
-Management Training
-Strong interpersonal skills
-Goal oriented
-Dependable
-Motivator
-Reliable
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