MONICA GOMEZ
Miami, FL *****
732-***-**** (Cell)
E-mail: acn8d3@r.postjobfree.com
**** – 2014 Premier Protection Insurance Services
Ft. Lauderdale, FL
Commercial Lines Customer Service Rep
• Contacted Insured’s on their upcoming Renewals to discuss
changes, if any, to properly update accords and send to
brokers for Quotes
• Prepped each upcoming account which included Proposal
and updated Acord Applications.
• Upon receipt of signed Documents, prepared Bind Request to
Broker(s)
• Invoiced and updated all required sections in TAM for
process of Renewal(s). Process of Certificates and handling
of incoming calls.
2010 –2012 Moody Insurance Group
Hollywood, FL 33020
Commercial Lines Account Manager
• Handled, remarketed and maintained small to medium size
accounts ranging from $700 in premium to $200,000 in
premium.
• Variety of risks from LRO, Janitorial, wholesalers/distributors
to General & Artisan Contractors, Restaurants, Retailers, etc.
• Wrote new business from Call-ins and referrals
• Online quoting with several carriers
• Lines of coverage bound/serviced such as BOPs, PKGs, WC,
Monoline Property, GL, Business Auto and Wind
2008 –2010 Sabal Insurance Group
Ft. Lauderdale, FL
Commercial Lines Account Manager
• Handled new business calls and serviced existing accounts for
Home Health Care type risks. Other type of risks were also
handled, consisting of Roofing, General Contractor’s,
Landscapers, Restaurants, Distributors, Manufacturers, etc.
• Marketed New accounts and Re-marketed existing accounts for
competitive pricing
• Quoted online with several carriers; Worked closely with
Carriers & Brokers to obtain competitive quotes, changes, Bind
Orders, etc., in a timely manner
• Managed a book of business consisting of several franchise
businesses among other types of risks which varied from $2,000
to $90,000 in base premium
1998 – 2008 Brown & Brown Inc., Ft. Lauderdale, FL
and Brown & Brown Inc., Clark, NJ
Commercial Lines Account Manager
• Maintained $300,000 in revenue of small to medium size
commercial accounts ranging from $5,000 to $200,000 in
base premium
• Established a strong working relationship with new and
existing Clients
• Addressed and resolved client issues on a daily basis
• Worked closely with many producers and their accounts to
establish the proper markets to approach for best pricing
and coverage
• Grew book of business by writing new business through
referrals and call-ins
• Marketed New Business and Remarketed Existing Business
with various markets.
• Worked with Underwriters and Brokers to discuss risks,
pricing, rates and approval to quote in-house or submit
• Prepared Proposals for Producers to present
• Quoted and Issued Policies On-Line with Various Insurance
carriers, such as Travelers, Hartford, Safeco, Old
Dominion, Amerisure, FCCI, Zurich.
• Worked with several brokers such as Hull&Co., CRC,
MacDuff Underwriters, etc., to provide quotes for hard to
place business at decent rates
Education: Carteret High School
Carteret, NJ
Middlesex County College
Edison, NJ
Atlantic School of Insurance
Piscataway, NJ
Relevant Skills: Microsoft Word, Excel, Microsoft Outlook
Sagitta & Sagitta for Windows
Applied
Agency Pro
AMS/TAM
Hawksoft
AIM
ImageRight
Other 220 License
CLCS Designation
Fluent In Spanish
References
Ian Norris – Owner - Sabal Insurance Group, FL
Mobile - 954-***-****
Debbie Colegrove – Brown & Brown Small Commercial Lines Manager, FL
Mobile – 954-***-****
Donna Utanski – Moody Insurance Commercial Lines Account Manager
Mobile – 305-***-****