Customer Service, Receptionist, Office clerk Food Manager
Resume:
CAROL BYCHEK
Strongsville, OH 44136
******@********.***
PROFESSIONAL SUMMARY
Driven, motivated, experienced food service professional with over 24 years of working
knowledge in planning and operating a large scale food service operation within the Department
of Corrections and 11 additional years working for a caterer. Knowledge of food sanitation,
principles and methods of maintaining such standards in an institutional kitchen. Years of office
work using a computer,Word, Windows, Excel, Email, Data entry, spread sheets, copier, fax
machine and adding machine.
PROFESSIONAL EXPERIENCE
Grafton Correctional Institution 440-***-****
2500 Avon Belden Road
Grafton, Ohio 44044
Correction Food Service Manager 1 1989-2013
T rained staff in sanitation compliance to City and State requirements, chemical safety and
use of MSDS information.
Managed the day to day duties in the absence of Manager II.
Supervised and trained staff and inmates in all aspects of food service, preparation,
portion control, sanitation, recipe use and conversion, personal hygiene, etc.
Prepared daily work schedules, used contracted staff to save on overtime cost.
Staff and inmates evaluations and discipline.
Responsible for compliance to all therapeutic menus, planned healthy menus as needed.
Worked with contractors and prepared bid submittal.
Knowledge of special diets.
Prepared inventory reports, ordered supplies and food, saved money through portion
control and making staff accountable for proper food portions and food waste.
Professionally trained in institutional security.
Interviewed new employees and conducted daily staff meetings.
Directed the daily activities of food production, handling food safely and maintaining
proper food temperatures to include HACCP.
Michauds Catering 440-***-****
16808 Pearl Road
Strongsville, Ohio 44136
Cook 1978-1989
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Perpare, Cook and serve food banquet and family style.
Office work booking parties and showing party rooms.
Wash pots and pans, run dishwasher, mop floors.
Clean and set up party rooms.
CERTIFICATIONS
• ServSafe and Food Production
• Influencing and Negotiating
• Redirecting Employees to Improve Performance
• Create and Sustain a Service Culture
ADDITIONAL TRAINING
• Ethics
• Fire Safety and Extinguisher use
• Equal Employment Opportunity
• Domestic Violence in the work place
• Mental Health and Wellness
• Computer usage,Technology
• Unarmed Self Defense
• Customer Responsiveness
• Report Writing
• Work place Violence
• Victims Issues
• Energy Conservation
• Lock out tag out
• First aid
• Union issues
HIGHLIGHTS
• Proven leader
• Solid independent worker
• Stable work history
• Excellent communication skills
• Culinary knowledge
• Reliable, punctual and committed to customer service
• Cost reduction
• Skilled office experience
• Continue education in future
REFERENCES
Mary Lou Kiessling
Supervisor
Dawn Kissel
Controller
Randy Dickerson
Maintanance
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