GARY DYSON
**** ********* *** *******, **. ****3 Cell-732-***-****
E- Mail: *******@***.***
SUMMARY PROFILE
Network and Desktop Support Assistant: Skilled in hardware, software and
networking technologies. Provide a powerful combination of analysis,
implementation and support. Identify network support solutions to protect
confidentiality, integrity and availability of information and information
systems.
EDUCATION
Avtech Institute of Technology Tinton Falls, NJ
Technical School Diploma: CompTIA A+, CompTIA Network +and CCNA
10/2010-1/2011
PC Technical Network Support Trainee
Installed, configured, monitored and troubleshot PC's and related
hardware on all OS platforms (Windows 7, Vista, XP) Performed diagnostic
testing on PC equipment and ensured printers were up and running at all
times. Performed wiring and daily maintenance of internal computer
systems Resolved Windows related issues, Internet Explorer issues and
other PC software related issues Build, Replace and Repair Various
Brands of PCs Upgrade of Hardware and Software and Installation of
Various Operating Systems Installation and testing of various software in
a Virtual PC environment Partition and Format hard drives with basic and
dynamic volumes Performed Backup and restore data with MS Windows and
third party software Configure PCs for work group and domain
environments Provided LAN,WAN Support and Troubleshot TCP/IP
connectivity, software, and printing issues.
TECHNICAL SKILLS
Operating Systems: Windows 7, Windows Vista
Applications: Backup and Disaster recovery with Windows, Acronis & Norton
Ghost. Windows, Zone Alarm and Symantec Firewalls. Anti-Virus Protection
with Norton, Symantec and McAfee.
MS office 2007/2003, Outlook, Access, Word, Power point and Excel.
Hardware: Installation, Configuration, Upgrading, Diagnosing and
troubleshooting, preventative Maintenance, Motherboards, Processors,
Printers, Memory, hard drives, CD-ROMS, DVDs
Software: Visual Studio, Net Beans
Network Protocols: IP Ping, IP Config, IP Addressing and IP Subnetting,
TCP/IP, DHCP, DNS, HTTP, SMTP, LANs, WANs, Ethernet, Wireless, DSL.
Computer Insight Learning Center Neptune, NJ
Technical School Diploma: Microsoft Certified System Engineer (MCSE)
10/1998
Ocean County College Toms River, NJ
Computer Science Major
1 Year
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Cell-732-***-**** Gary Dyson
E-mail: *******@***.***
PROFESSIONAL EXPERIENCE
Excelsior Medical. Neptune, NJ 1/27/2013-
Present
Tray Loader / Trainer
Instruct new operators on how to set up machine for the right Syringes,
keep machine clean. That no damage, dirty syringes or loose, damage caps
pass and understand on safety of operating the machines.
On Time Staffing. (Excelsior Medical). Neptune, NJ
Tray Loader
Operate and set up machine for syringes, keep machine clean and discard
damages syringes and caps.
Department of Home land Security. Tinton Falls, NJ
IT Specialist
Responsibilities but not limited to maintenance, tests, troubleshoots of
laptop, Desktop / Printers and configure wireless printers for network
access and hardware installations. Network Configurations for Field Office
Configurations, remove and Installed user account, change network
connection, Installed and uninstalled software's, Outlook / Google / Chrome
/ Map, Adobe, Acrobat Patch, R2Logon, Web TA logon, Installed and repair
Cat 5/6 Patch Cables. Responds to phone calls and personnel requests for
support documents and relies on established guidelines. Provide Support
for A/V Presentation, Video Conferencing, Faxes, Copiers, Scanners and
personal printers.
JWB Logistics Chopper 79. Cranbury, NJ
Route Truck Driver / Switcher
Pre / Post-Trip Inspections of truck and cab. Maintain records including
securing, verifying, hand scanning of contents and Input data into the on
board laptop computer (Qualcomm). Deliver car and truck parts for Ford,
Land Rover, Jaguars and Mazda Dealers.
Laidlaw Transit Services. Neptune City, NJ
School Bus Driver
Pre / Post-Trip Inspections of Bus. Responsible for all riders safety, Obey
all road regulations and laws and have Clean DVR.
Spherion Staffing Services / Dendrite International Inc. Somerset, NJ
Technical Support
Analyze laptops, down load software onto laptops, check that the right
software on laptop is set up for the right personal, and fix any software
problems.
FYI Information Technology / Siebel. Parsippany, NJ
Phone Support
Set up tracking tickets; help with down loading software, computer related
problems and fellow up calls.
Spherion Staffing Services / AT&T. Somerset, NJ
Responsibilities including but not limited to input of computers down time,
set up Desktop/ Work stations, E-mail accounts, printers, administration
and MIPS.
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