Online English Teacher

Daphne F. Doctor

Carmen Village *rd Street

Dumlog, Talisay City, Cebu 6045

Contact Number: 093*-***-**** or 092*-***-****

Email: ******.*****@*****.***

EDUCATION and TRAINING DEVELOPMENT

Associate in Information Technology

Datamex Institute of Computer Technology

Astron Gestus building, Gorordo Avenue, Cebu City 6000

Excel Asia Training and Development Incorporation

Wee Building, 424 Gorordo Avenue, Lahug, Cebu City

On-the-Job Training

Receptionist

Call Center Training

• Greeted clients, organized clients files, handled multi-line phone system and sometimes an

interviewer for job fairs.

• Call center training.

WORK EXPERIENCE

Direct Response Marketing and Training Solution

Osmeña Boulevard, Cebu City 6000

Outbound Sales Representative

• Make outbound costumer calls to promote and sell a product or service.

• Respond to costumer inquires and resolve.

• Refer customers' needs or inquiries to appropriate departments like sales, marketing,

administrative or other departments.

• Assist and support sales, marketing or other departments in handling customer requests and

needs.

Asian Gateway Communication Support Center Inc.

Unit 709 TGU Tower, Asiatown, I.T Park, Salinas Drive, Apas, Cebu City 6000

Contact Number: 479-9975

February 2012 – January 15, 2015

English Teacher (online)

Team Leader

• Teach English to Japanese

• Conducts the pre-shift and post-shift meeting

• Handles my own team

• Make a monthly evaluation for the teachers under my team

• Make a monthly schedule for the whole P.M shift

• Coaches new teachers for improvements

• Checking new teacher’s reports

• Coordinate with the Japanese Managers for endorsements

AWARDS AND RECOGNITION

Asian Gateway Communication Support Center Inc.

Best Teacher (2012)

Best Sound test Teacher (2013)

(Trail lessons) Teacher who got the highest number of enrollees (students enrolled)

CHARACTER REFERENCE

Clavel Perez

Asian Gateway Communication Support Center Inc.

Supervisor/Head Teacher

092*-***-****

Ruthly Jp Parreño

Asian Gateway Communication Support Center Inc.

Team Leader

091*-***-****

Virniel Mamhot

Asian Gateway Communication Support Center Inc.

General Administrator

479-9915

Contact this candidate