Sales Sap
Resume:
MARCELO ROSATI
E-mail: *************@*****.***
Skype: marcelorosati
Cell Phone: + 54 9-11-566*-****
Address: Av. Patricias Argentinas 2009 (1619), Garín, Buenos Aires, ARGENTINA
Date of birth: 22/01/82 / Nationality: Argentine – ID (DNI: 29266494) / Italian
EDUCATION
Undergraduate degree: Licenciatura en gestión de sistemas y negocios [Bachelor on
science degree] - Major: Information systems and businesses management . (Thesis
pending. To be completed 2014)
Commercial high schxool
Escuela Cristiana de Berazategui 1999
LANGUAGES
English: Advanced (British school of languages - 2000). Good command of interpersonal skills and
foreign cultures.
Portugués: Begginer.
OBJECTIVE
To continue my career as SAP Consultant knowing new industries to improve my skills.
EXPERIENCE
TECNO-URUGUAY (System Consulting) April 2014 up to date
SAP Workflows Leader / Functional Consultant (FreeLancer)
CLIENT: PDVSA
●
Position: Workflows Leader / Fuctional Consultant.
o
Industry: Oil.
o
Period: April 2014 – Up to date.
o
Workflows maintenance and improvements.
o
Version: ERP 6.0
o
Scenarios: financial and logistics.
o
Venue: Caracas, VENEZUELA.
o
REQUEST INFORMATION TECHNOLOGY (SAP Consulting) October 2013 – March 2014
SAP CRM Consultant.
CUSTOMER: MULTIRADIO
Position: CRM Consultant.
o
Period: October 2013 – March 2014.
o
CRM implementation.
o
Version: CRM 7.0 EH2 integrated with ECC 6.0.
o
Scenarios: pre sales.
o
Venue: Buenos Aires, ARGENTINA.
o
SAP CLOUD FOR CUSTOMERS FUNCTIONALITY RESEARCH
●
YBP CONSULTING (System Consulting) April 2013 – January 2014
SAP CRM Consultant (FreeLancer)
CLIENT: CLARO ARGENTINA
●
Position: CRM Consultant.
o
Industry: Telco.
o
Period: April 2013 – January 2014.
o
Blueprint, realization and testing.
o
Version: CRM 7.0 (EHP2).
o
Scenarios: Sales and Post-Sales Scenarios for Telco.
o
Venue: Buenos Aires, ARGENTINA.
o
D+D (System Consulting) June 2012.
SAP CRM Consultant (FreeLancer)
CLIENT: VIOLETTA FABIANI
●
Position: CRM Consultant.
o
Industry: Direct Sales.
o
Period: June 2012.
o
Business Blueprint Quality Assurance.
o
Scenarios: Marketing and Services Scenarios.
o
Venue: Buenos Aires, ARGENTINA.
o
CELERITECH SOLUTIONS (Tech Solutions Consulting) May 2011 – February 2013.
SAP CRM Consultant (FreeLancer)
CLIENT: CNT
●
Position: CRM Consultant.
o
Industry: Telco.
o
Period: July 2012 – February 2013.
o
Blueprint, realization and testing.
o
Version: CRM 7.0 (EHP2).
o
Scenarios: Sales Scenarios for Telco.
o
Venue: Quito, ECUADOR.
o
SAP CRM Consultant (FreeLancer)
CLIENT: CNT
●
Position: CRM Consultant.
o
Industry: Telco.
o
Period: May 2011 – June 2011.
o
Blueprint, realization and testing.
o
Version: CRM 7.1.
o
Scenario: Sales for Telco.
o
Venue: Quito, ECUADOR.
o
INVENZIS (SAP Consultant) June 2007 – April 2011.
SAP CRM/Workflow/DMS/MM Consultant.
CLIENT: BANK OF CÓRDOBA (BANCOR PROJECT)
●
Position: CRM Consultant.
o
Industry: Banking.
o
Period: February 2010 – April 2010.
o
Blueprint, realization and testing.
o
Version: CRM 7.0 / ERP 6.0 / Banking.
o
Scenario: Case Management, Claims, SAP FI-CA (Contracts Account) scenarios,
o
Interfaces among SAP Banking, ERP and CRM.
Venue: Cordoba, ARGENTINA.
o
CLIENT: ALPARGATAS (PROJECT ALPALINE)
●
Position: MM SAP Consultant.
o
Industry: Retail.
o
Period: December 2009 – February 2010.
o
Blueprint review.
o
Scenario: Logistic scenarios customizing.
o
Venue: Buenos Aires, ARGENTINA.
o
CLIENT: ADP CONSULTORES (EBSA –BOYACÁ ENERGY ENTERPRISE)
●
Position: QA CRM Consultant.
o
Industry: Energy.
o
Period: October 2009.
o
Version: CRM 7.0.
o
Scenario: Review of Functional, Tecnician and Workflow CRM Blueprint, Improvement
o
recommendation to implement scenarios and Customizing review.
Venue: Buenos Aires, ARGENTINA.
o
CLIENT: CARSA GROUP
●
Position: CRM Consultant.
o
Industry: Retail.
o
Period: December 2008 – December 2009.
o
Version: CRM 5.0.
o
Scenario: New service scenarios customizing.
o
Tasks: Coordination and functional analisys for CRM (GUI / ICWeb) and R3 (SD,
o
MM) developments, improvements on IC Web Client (contact activities and service
documents) and reengineering of connection developments for CRM - R3 – BW.
Venue: Resistencia (Chaco), ARGENTINA.
o
CLIENT: MOLINOS S.A.
●
Position: Workflow Consultant.
o
Industry: Wholesale.
o
Period: May 2009 – September 2009.
o
Scenario: Workflows standard and not standard modeling for HR and Customizing of
o
standard Workflow for HR.
Venue: Buenos Aires, ARGENTINA.
o
INTERNAL COURSE TEACHING (SAP - BIT600)
●
Position: Workflow Consultant.
o
Period: March 2009.
o
Venue: Buenos Aires, ARGENTINA.
o
CLIENT: PAMPA ENERGÍA
●
Position: Workflow Consultant.
o
Industry: Generation, distribution and power transmission.
o
Period: August 2008 – November 2008.
o
Scenario: Business blueprint of financial and logistic workflows scenarios, payment
o
release workflow customizing and purchase requisition and purchase orders customizing
workflows.
Venue: Buenos Aires, ARGENTINA.
o
CLIENT: CARSA GROUP
●
Position: CRM Consultant.
o
Industry: Retail.
o
Version: CRM 5.0.
o
Period: July 2008 – October 2008.
o
Scenario: Improvements for post sales scenarios.
o
Venue: Resistencia (Chaco), ARGENTINA.
o
CLIENT: ELECTROINGENIERÍA
●
Position: Workflow Consultant.
o
Industry: Construction.
o
Period: June 2008 – October 2008.
o
Scenario: Workflow implementation for Parked Documents and for Amount Release. (FI
o
Workflows).
Venue: Cordoba, ARGENTINA.
o
CLIENT: GRUPO CARSA
●
CRM Consultant.
o
Industry: Retail.
o
Version: CRM 5.0.
o
Period: March 2008 – June 2008.
o
Scenario: Service scenarios Business Blueprint (Service orders, change orders,
o
installation and delivery orders. Activities: complaints), Service scenarios customizing,
R/3 (Retail) integration, security support for CRM (profiles and roles), post go-live
support for implemented scenarios and recommendation for developments between ERP
and CRM.
Venue: Resistencia (Chaco), ARGENTINA.
o
CLIENT: KIMBERLY CLARK
●
Position: CRM Consultant.
o
Industry: Industry and Security wholesale.
o
Version: CRM 5.0.
o
Period: October 2007 – January 2008.
o
Scenario: Currency conversion for Venezuela.
o
Object conversion for the new transactional currency.
●
Venue: Buenos Aires, ARGENTINA.
o
CLIENT: CPSA (CENTRAL PUERTO)
●
Position: DMS Consultant.
o
Industry: Energy.
o
Period: August 2007 – May 2008.
o
Scenario: DMS (document management system) implementation for SAP PM project,
o
security consultant (profiles and roles) for PM and DMS and content server installation.
Venue: Buenos Aires, ARGENTINA.
o
ACCENTURE S.R.L. August 2004 – June 2007
Technical-Functional Analyst Siebel CRM – Functional Analyst SAP CRM
CLIENT: WHIRLPOOL
●
Position: CRM Consultant.
o
SAP CRM maintenance for 9 european countries, 3 Latin-American and United
o
States.
Version: 3.0, 4.0 y 5.0.
o
Submodules: Sales, Mobile Sales, Internet Sales, Marketing, Interaction Center (Win
o
Client / Web Client), Telesales (with CTI), Service Management.
Scenario: Incident resolution detected during post-implementation, local security
o
coordinator.
Venue: Remote from Buenos Aires, ARGENTINA.
o
CLIENT: CATERPILLAR
●
Siebel E-Business 2000 implementation for CATERPILLAR company in America,
o
Europe and Asia. Six-Sigma E-Business and CMMi process improvements.
Application and Data Base server installation customized for each dealer.
o
User administration tasks (application and data base).
o
Backup tasks and monitoring software (NetIQ) coordinator.
o
Application technical support and configuration.
o
Incident resolution (Siebel Sales, Field Service, Mobile Sales, Siebel Analytics 7.0 ).
o
SEPRIT S.A. (OCA). March 2004 – August 2004
Supervisor Information Technology Area
Technical Support Supervisor.
o
Security and networking resources administration.
o
Design of the new wiring for Administration and System area .
o
UNYSIS (UNISYS). February 2003 – March 2004
CLIENT: HSBC GROUP (BANK)
●
Application technical support for end users.
o
Security and Networking assistant.
o
PROYECTAR CONNECT. October 2002 – January 2003
Sales Area Employee
Telephony Service seller.
o
COURSES
Internal courses.
o
SAP SD Begginer.
●
SAP MM Begginer.
●
SAP Archiving Escentials.
●
ABAP for Functional Consultants.
●
RTUI60 –CRM2007 WebClient UI Overview (SAP ARGENTINA – May 2008).
o
RAIC60 –CRM2007 Interaction Center Enhancements (SAP ARGENTINA – May 2008).
o
CR400 - Interaction Center WebClient (SAP ARGENTINA – May 2006).
o
CR300 – Sales (SAP ARGENTINA – June 2006).
o
Visual Basic Developer (UAI University – March / May 2001).
o
CCNA (Cisco Networking Academy) (Proydesa – 2000 - 2002).
o
Networking advance settings (Perpetuo Socorro – 1999 – 2000).
o
Contact this candidate