Experienced communications professional

DANIEL a. CHANZIT

objective

To find a challenging position that unites my experience in

communications, personal and business finance, sales management,

local politics and journalism.

Experience

2013 - 2014 Guaranteed Rate Inc.

Chicago, IL

Resource Center Director/Corporate Policy and Procedure Manager

? Collaborate with senior management, department heads and focus

groups to develop documents that comprise the company's comprehensive

Policy and Procedure Index.

? Manage and build the company's Resource Center - a SharePoint

collaborative website that empowers colleagues to access information

they need to do their jobs better, faster and smarter. The site

includes Interactive FAQs and a Reference and Recorded Training

Catalog.

? Lead a team of editors and SharePoint designers who assist with all

facets of Resource Center maintenance and development.

? Write, edit and publish numerous Training Department communications

(The Daily Fix, The News Source, breaking corporate communications

eBlasts and weekly newsletters).

? Manage a team of Help Desk representatives who answer incoming

calls and emails regarding the company's various sales applications.

2010 - present City of Batavia

Batavia, IL

Third Ward Alderman (appointed May 2010 and elected April 2011)

? Represent the interests of my constituents on city-related matters.

? Set expectations, policies and goals to be carried out by city

staff.

? Serve as a voting member on the city's two most active committees:

Community Development (coordinates and reviews development projects)

and Government Services (interacts with other taxing bodies and

handles budget, legal, personnel and administrative matters).

? Interact with state legislators to lobby on issues relating to

municipalities.

2005 - 2013 Chase Bank

St. Charles, Naperville and Carol Stream, IL

Licensed personal banker, business banker, assistant branch

manager-sales

? Served and advise customers in all facets of personal and business

finance - accounts, convenience products, lending and investment

needs.

? Managed a book of business to retain and acquire new clients.

? Promoted to business banker in 2006. Promoted to assistant branch

manager in 2007 after proving myself as a communicator, natural sales

coach and mentor.

? Managed 5 customer service reps; co-managed 10 personal bankers and

12 tellers to serve 15,000 households assigned to our branch.

2004 - 2005 Claims Processing Facility

North Aurora, IL

Claims analyst

? Reviewed personal injury claims against an asbestos insurance

trust.

? Determined whether claims were fraudulent or whether claims met

trust requirements for payment.

? Exceeded performance goals and maintained an exemplary error rate.

2001 Courier-News/USA Today/Gannett New Jersey

Bridgewater, NJ

Copy editor, paginator

? Worked on copy desk to paginate and edit stories for publication.

1999 - 2001, 2002 - 2004 The Kane County Chronicle

Geneva, IL

Staff reporter, copy editor, paginator

? General assignment reporter. Worked on copy desk to paginate and

edit stories for publication.

Education, training & professional LIcenses

2005 - 2013 JP Morgan Chase/Bank One University

Chicago, IL

? Lending needs, how to profile, credit management, business

banking, debt consolidation, the affluent client, management skills,

audit topics and sales coaching.

? Series 6 and Series 63, life and health insurance licenses

1994 - 1998 University of Illinois/Parkland

College Urbana, IL

? General studies, concentration in communications.

RELATED SKILLS

SharePoint, HTML and web design; Quark; Pagemaker; Microsoft Word,

Powerpoint, Outlook and Excel; Aldus Freehand; advanced digital

photography

AWARDS & OTHER ACCOMPLISHMENTS

Eagle Scout; Illinois State Scholar; National Honors Society;

Roberta Campbell Memorial Journalism Scholar; Chicago Sun-Times

Herman Kogan Scholarship; Chicago Tribune Teen Movie Panel finalist;

National Federation of Press Women, third place, news; Illinois

Women's Press Association, first place, news; Northern Illinois

School Press Association, first place, news, column writing, team

in-depth; four-time Chronicle "Punches" Award recipient (for

punching out the competition with a great scoop); Chronicle

Associate of the Month, January 2001; four-time headline award

winner, Courier News; 2003 Illinois Associated Press, honorable

mention, news writing; 2003 Northern Illinois Newspaper Association,

first place, spot news, business/consumer news, public service;

2000, 2002, 2003 Chronicle Associate of the Year nominee

professional references

John Goblet, Private Client Advisor, JPMorgan Chase Bank, N.A. (630)

513-2159

Mark Foster, former news editor, Kane County Chronicle 630-***-****

William McGrath, City Administrator, City of Batavia 630-***-****

543 Peebles Court ? Batavia, IL 60510 ? Phone 630-***-**** ? E-

mail **********@*****.***

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