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Resume:
RESUME
Mridula Nair
***, ****-**, ****, ******** Hills, Nagpur
Mob : 738-***-****
Email : ********@*****.***
Career Objective:
To gain a position where my Professional Experience will be utilized towards providing effective
service in a renowned organization
WORK EXPERIENCE :
Organization : Samrat Traders, New Delhi
Duration : August 2013 till November2014
Designation : Admin Incharge
JOB RESPONSIBILITIES:
• Attending queries of customers.
• Attending Complaint & Grievance.
• Maintaining office records.
• Handling dispatch and couriers.
• Handling the enquiries from existing and new clients and provides details about the products offered by
them over the phone or via e-mails. Sales and Marketing Co-ordination
• Maintaining the report of customer satisfaction and providing training to the new employees.
Organization : Kotak Mahindra Old Mutual Life Insurance, Nagpur
Duration : May 2012 to December 2012
Designation : Administrative Incharge
JOB RESPONSIBILITIES:
• Complete Office Management and Coordination.
• Setup and Coordinate Meetings and Conferences.
• Attending Complaint & Grievance.
Organization : Nairson’s IT Division, Head Office, Nagpur
Duration : June 2010 to February 2012
Designation : Administrative Incharge
• Perform responsibilities of handling calls and directing calls to appropriate person or department
• Handle the tasks of greeting visitors/customers in a friendly and courteous manner
• Handle the tasks of assisting Managers in verifying Bills / Expenses.
• Reply of emails.
• Handling Dispatch, Couriers & Cargo.
• Preparing salary sheets.
• Maintaining office Records
• Purchase of office Stationery and maintaining Attendance Register.
• Maintenance of Office automation and Equipments etc.
• Fixing appointments of Directors with Associates.
• Taking care of attendance and leave applications.
• Responsible for providing administrative support to the entire Management Team.
• Preparing day to day engagements of MD and Chairman.
WORK EXPERIENCE :
Organization : Nairson’s Branch Office,Nagpur
Duration : June 2009 to June 2010
Designation : Medical Transcriptionist
PROFFESSIONAL SUMMARY:
Experienced transcriptionist with the sound knowledge of the physiology, medical terminology and
exceptionally good knowledge of medical transcription. Excellent communication skills both verbally
and written with the very good in customer service and dealing with the problems. Strong PC skills like
MS word, MS access, MS excel etc. and good typing skills more than 50 wpm. Great ability to
transcribe, interpreting and verify the dictations.
• Responsible for the transcribe the records, written material such as summaries of patients
discharge, history of patient, patients report, letters and notes etc.
• Responsible for the training of new transcriptionists and also guide them for related work.
• Verifies the data of the patient and the transcription.
• Maintenance of the dictations and transcriptions record, medical procedures.
• Deals with the enquiries and problems regarding the medical information.
• Ensure that the requirements are followed and obtained the proper consent.
• Kept the record of the transcription and dictations which are missing or late.
EDUCATIONAL QUALIFICATION:
SSC : MS Board.
HSSC : MS Board.
BA : RTM Nagpur University.
Personal Details:
Date of Birth : 04/11/1987
Marital Status : Married
Hobbies : Painting, Art / Craft etc.
Languages known : English, Hindi, Malayalam and Marathi.
I, hereby declare that information mentioned above is true and to the best of my knowledge.
Date :
Place :
Thanking You
Mridula Nair
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