Customer Service Project Manager

Meshach Clarke 678-***-****

*** ********* *****, *************, ******* 30045 *************@*****.***

Objective: To pursue a career as an electrical field engineer with a company that will allow me to use my

skills, abilities and experience to help ensure the company’s success.

Summary of Qualifications:

• Knowledgeable experience working with electrical distribution systems

• Good understanding and knowledge of principles, techniques of electronics engineering

• Operational knowledge of the electrical system design, programming and implementation

• Experienced with Programmable Logic Controls and AC/DC motor drives

• Knowledgeable with LabVIEW, CAD, CAD INVENTOR, Microsoft Office and MATLAB

• Experienced with electrical power system products and applications, H/M/L voltage circuitry along

with lighting controls

• Ability to work on complex electrical engineering projects by assisting in design, development and

evaluation of work

Professional Experience:

Waffle House Corporation 3-14-14 to Present (CCTV Technician)

• Responsible for preventive and corrective maintenance, equipment monitoring, prepares requests for

materials needed for each project.

• Writes daily and monthly reports regarding maintenance provided.

• Communicates with the district, division and area managers to explain problems, procedures and training on

CCTV system.

• Travel locally and region wide to install, troubleshoot, configure and repair CCTV system with hardware and

software as needed utilizing Microsoft office suite

Johnson Controls Lighting Div 4-24-10 to 1-19-14 (Field Service Technician/Technical Support)

• Managed energy efficiency programs specializing in delivering energy efficiency recommendations and

measurements for LED lighting systems.

• Overseen subcontractors and managed existing and planned lighting programs for prisons, health care,

manufacturing facilities, power plants, sports complex and other facilities.

• Assisted Engineers and other professionals in responding to operational issues, troubleshot problems and

programming issues of electronic equipment including lighting control systems, programmable logic controllers,

building automation system servers and computer network.

Tradesman International Co 5-25-2007 to 2-13-2010 (Journeyman Electrician)

• Monitor work adherence to applicable electrical codes, accepted engineering practices, and company

standards.

• Gathered reports and submitted summary to the Project Manager, scheduled and forecasted project timelines,

conducted cost estimates and delegated job orders.

• Coordinated and checked engineering deliverables, deadlines and quality, reported monthly project status

reports, churns and change orders.

Georgia Power Co 3-9-2004 to 10-09-2006 (Field Service Technician)

• Provide high level of technical support on electrical systems and customer service on-site within the region

required.

• Troubleshot, investigated and resolved technical problems that arose during implementation and start-up of

electrical and communications systems.

• Researched, evaluated and recommended new products or equipment upgrades that meet customer needs and

preferences.

• Addressed and resolved customer complaints of reported technical problems in relation to motor control

centers, UPS critical power systems, drives, switch gears, transfer switches, AC/DC motors, transformers and

lighting equipment.

Education:

• DeVry University of Engineering (BSEE 2015)

• Penn Foster College Electrical Engineering Technology (A.S Degree)

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