Medical Customer Service

Lovelyne Daley 201-***-****

*** **** ***** ***** *******, GA 30076 *************@*****.***

Medical/Healthcare Professional

Seeking Medical Assistant/Medical Secretary Position

• Hard working and responsible healthcare professional interested in people with dynamic patient communication and

relationship building skills; excel in providing clinical care to designated patients. Enabling the smooth and effective

running of a clinical operation, disease and injury diagnosis as well as procedures and acuity of care and maintaining

medical records.

• Experience in interfacing with multidisciplinary medical professionals and healthcare community resources in

setting appointments, implementing care plans and coordinating medications; consulting on patient status and healthcare

needs.

• Sharp office and administrative skills in appointment scheduling, customer service, document processing and

production, and general clerical/office functions. Excel in prioritizing, organizing and managing workflow to optimize

use of time, boost productivity and ensure achievement of aggressive deadlines and performance goals.

Punctual, meticulous and highly dependable and able to work well with physicians, patients and staff.

•

Self motivated team player equally effective in independent and collaborative roles.

•

• High verbal and written proficiency in English and French. Computer skills in Microsoft Office, SPSS, PDF and

Internet.

Professional Experience

Medical Assistant – Dunwoody Pediatrics Alpharetta, GA 12/2014 – 02/2015

Quality care in pediatrics office directly assisting attending pediatricians.

Carry out immunizations, phone triage, office procedures & tests, patient preparation for sick visits and well checks.

Scheduling patients for out of office procedures, retrieval of medical records, and preparation of forms.

Physician Medical Health Center Mutengene Cameroon 09/2012 – 12/2013

Chief medical officer responsible for the overall administration of the center.

Provided clinical care spanning neonatal, pediatric, gynecological, obstetrical and adult medical conditions.

Preventative and outreach to provide health education on HIV/AIDS, Tuberculosis and Malaria, vaccinations,

maternal and child care; collecting data and providing statistical information reports to the National Public Health

Unit.

Physician – Kumba District Hospital Cameroon 01/2011 – 09/2012

Quality care to patients with common medical, obstetrical and surgical problems with specialist backup.

Preventative and outreach programs on HIV/AIDS, Tuberculosis, Maternal and Child care and Malaria, including

collecting data and providing statistical information reports to the National Public Health Unit.

Physician Swiss Clinic Cameroon Cameroon 08/2010– 12/2010

Provided care for patients in the general and occupational medicine clinics; performed annual physicals for

employees of the customs department, parishes and banks; and provided treatment plans where needed.

Provided routine health maintenance including immunizations, screening and health education.

Education

University of South Florida – Tampa, FL M.S. in Health Informatics Enrolled 03/2015

ECFMG Certified (USMLE Step 1, Step 2 CK, Step 2 CS) 09/2014

University of Yaoundé 1 – Cameroon Doctor of Medicine 09/2003 – 07/2010

Saker Baptist College – Cameroon High School Diploma 09/2001 –

07/2003

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