Customer Service Assistant

Hung (Raymond) V Thach

**** ******** ****, ****. * Apt I 204

Springdale, Arkansas 72764

479-***-****

************@*****.***

OBJECTIVE

Seeking a position where my customer service skills and knowledge of

the business field can be developed while adding value to an

organization

EDUCATION

. University of Arkansas - Fort Smith

Bachelor of Science, Mathematics, December 2014

Minor: Business Administration

GPA: 3.5

. Petra Allied Health, Fort Smith, Arkansas

Certified Nursing Assistant, May 2011

EXPERIENCE

Fuji Restaurant, Fort Smith, Arkansas

May 2011-present

Server

. Provide excellent customer service and hospitality to guests

. Maintain a clean and safe working area

Reynolds Cancer Support House, Fort Smith, Arkansas

Aug 2014-Dec 2014

Volunteer Internship

. Learning about non-profit organization management

. Obtaining experience in business administration field

. Assist special events and projects for community

. Increase awareness of our programs and services to Hispanic/ Asian

communities

Mercy Fort Smith, Fort Smith, Arkansas Sept

2011-Feb 2014

Emergency Technician (ER)

. Provided excellent healthcare to patients

. Drew blood, and performed EKG on patients

. Maintained a clean and safe working environment for patients and co-

workers

Fort Smith Public Library, Fort Smith, Arkansas

Aug 2009- Dec 2012

Librarian Assistant

. Assist patrons by helping them find books and resources on

computers or in the library

. Responsible for the youth department

. Assist in creating bulletin boards for special events

. Ensure safe transportation for young people after closing hours at

the library

VOLUNTEER EXPERIENCE

. St. Edward's hospital, volunteer (2010 - 2011)

. Key Club, member (2008 - 2010)

. Public Library, volunteer (2007 - 2009)

SKILLS

. Microsoft Word, Excel, Outlook, PowerPoint

. Multi-Lingual: Chinese-Cantonese, Vietnamese, English

. Strong work ethic and team player

References available upon request

Contact this candidate