Ms. Sharmayne Richelle Steele
**** ***** ***** ******, ******, NC 28658
Cell: 678-***-****
Email: *********.*.******.***@****.***
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Qualifications Summary
•Accomplished executive assistant offering 15+ years of administrative experience reporting to a
Commander and other top executives while providing human resources assistant to a company of
200 Soldiers.
•Consummate professional dedicated to making the lives of busy executives easier. Serve as an
effective gatekeeper; prepares well-researched and accurate documents; manage busy calendars;
and efficiently handle daily office tasks.
•Maintains excellent communication skills, problem resolution abilities, and a high-level of
confidentiality.
•Proficient user of MS Office (Word, Excel, PowerPoint, Access and Outlook). Type 60 WPM.
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US Army Reserve Unit Administrator
03/2014 - Present
Department of the Army, 3297th US Army Hospital Unit, 1330 Westover Street, Building 1412,
Charlotte, NC 28205
Clearance: Secret
Provide a full range of support services for the Commander and Officer Manager. In charge of
document preparation, confidential mile management, mail handling; supply ordering, and
record maintenance. Coordinate and carry out special events, requests, projects, and
communication plans. In charge of processing payroll and various other pay requests. Provide
administrative and business support to the Commander of the 3297th US Army Hospital
Company and support other members of the executive management team. Maintain
Commander’s calendar, plan and schedule meetings, teleconferences and travel. Processed
worker’s compensation packets for military personnel. Negotiated favorable terms and pricing
agreements with vendors and caterers and other providers for service at special events.
Participated in military recruiting events and training, as well as interviewed potential recruits.
Improved office efficiency by implementing new filing system and introducing additional time-
saving measures. Enhanced communication between each section and executive team, fostering a
sense of teamwork and collaboration.
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US Army Reserve Unit Administrator 09/2008 – 03/2014
Department of the Army, 212th Transportation Company, 6503 Bonny Oaks Drive, Chattanooga,
TN 37416
Clearance: Secret
Enabled Commander to become more productive by handling a wide array of executive office
tasks, including screening phone calls, preparing correspondence/memos, and creating new
processes/procedures. Built and led a highly effective executive office support team by training
and overseeing members. Maintained strict confidentiality with sensitive information, financial
documents, medical documents, Soldier records, and personal matters. In charge of processing
payroll and various other pay requests. Maintained Commander’s calendar planned and
scheduled meetings, teleconferences and travel. Created rules and procedures to standardize the
handling of payroll and various pay request transactions. Processed worker’s compensation
packets for military personnel. Participated in military recruiting events and training, as well as
interviewed potential recruits. Managed a team of 6 Active Duty Soldiers to ensure that
administrative plans, policies and procedures established by the commander, higher echelon, and
US Army Reserve Command were processed and carried out.
Army National Guard Human Resources Specialist 10/2006 – 07/2007
Department of the Army, 30th Engineer Brigade (TA), 4240 West Boulevard, Charlotte, NC
28208
Clearance: Secret
Assisted the Commander in establishing unit and individual training goals and objectives for
subordinate units. Managed individual training at company level. Interpreted training directives
and guidance. Managed and provided technical review of completed personnel actions submitted
by subordinate units and company level staff. Responsible for processing education benefits, to
include Montgomery GI Bill, state and federal tuition assistance. Planned and established
priorities. Submitted routine medical claims for third party payment and processing. Acted as
liaison and maintained open lines of communication amongst senior executives and
administrative staff. Processed worker’s compensation packets for military personnel.
Coordinated preparation and timely dissemination of company reports and slide presentations for
staff meetings and special projects. Processed payroll and various other pay requests.
Participated in military recruiting events and training, as well as interviewed potential recruits.
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Collaborate with departmental managers on weekly postings for master reports. Facilitate the
accurate and timely writing, editing, and preparation of final copy from draft to distribution.
ARNG Administrative Non Commissioned Officer 04/2004 – 10/2006
Department of the Army, 30th Engineer Brigade (TA), 4240 West Boulevard, Charlotte, NC
28208
Clearance: Secret
Prepared and processed personnel, pay, and supply actions, maintenance of personnel and
medical records and files. Provided guidance and counseling to Soldiers regarding finance,
education benefits, and career progression. Responsible for scheduling periodic physicals to
ensure that medical standards were met. Provided administrative support and helped to manage
the personnel actions of over one hundred and fifty Soldiers. Monitored and distributed workload
assignments and lead work teams. Responsible for tracking various types of enlistment bonuses
due to assigned Soldiers. Processed discharge paperwork and forwarded completed personnel
actions through appropriate channels. Prepared and submitted daily status reports on unit
availability to Brigade level echelon. Processed worker’s compensation packets for military
personnel. Submitted routine medical claims for third party payment and processing. Participated
in military recruiting events and training, as well as interviewed potential recruits.
Military Personnel Clerk 01/2000 -04/2004
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Department of the Army, Company E, 130 Aviation, 1195 National Guard Road, Salisbury,
NC 28144
Clearance: Secret
Prepared and processed personnel, pay, and supply actions, maintenance of personnel and
medical records and files. Investigated and resolved various financial inquiries for a company of
over two hundred Soldiers. Participated in military recruiting events and training. Served as main
telephone contact with the company’s Soldiers and new recruits. Ensured state to state and intra-
service transfers were accurately processed and forwarded. Processed worker’s compensation
packets for military personnel. Monitored and processed all annual evaluation reports (NCOERs)
on the Non Commissioned Officers assigned to the unit. Forwarded all complaints and issues
that could not be handled at my level. Submitted routine medical claims for third party payment
and processing.
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Education:
Associate of Business Administration, University of Phoenix, (2009)
Training:
Logistical Specialist Course, Fort Lee, VA 1999
Military Personnel Clerk Course, Charlotte, NC 2000
Primary Leadership Development Course, Graphenwoehr, Germany 2003
Human Resources Sergeant Course, phase 1, Eastover, SC 2006
Facility Managers Course, Fort McCoy, WI 2009
Unit Administrator Basic Course, Fort McCoy, WI 2009
Army Training Requirements and Resources System (ATRRS), Fort McCoy, WI 2009
Computer Skills:
Windows operating Systems, Microsoft Office, Outlook, Excel, SharePoint, QuickBooks,
Internet
Military Operating Systems: RLAS, ITRS, ATRRS, MEDPROS, HRPAS, e-PROFILE, e-
MILPO, DTS, DTMS
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