Customer Service Sales
Resume:
DARRYL L. BELL ********@*****.***
P.O. BOX ***** SAN DIEGO, CA 92176
Objective: A professional position in where my accounting, bookkeeper, real estate,
administration, and customer relationship services skills can be utilized.
Using my interpersonal skills for building a good relationship between
company and customer.
Employment History
Jan 2014- San Diego Association of Goverments (SANDAG) San Diego, CA
Sept 2014 Accounting Specialist
• Temporary work assignment through Manpower Temporary
Agency by preparing vendor, consultants and employees checks
on a weekly basis and provide associated record keeping;
verifying account coding and payment authorization on incoming
invoices, purchase orders, expense reimbursement claims, travel
vouchers, or other payment requests; research incomplete
invoices, invoice inconsistencies, and complex invoicing issues
and accounts payable inquiries from vendors, staff, and auditors;
problem solve and communicate with consultants, SANDAG
project managers, and other departments to resolve invoice
questions and payment discrepancies; locate documents and
provide copies of documents when requested; perform a variety
of general administrative support work; establish and maintain
files; assist with special projects and tasks as assigned.
Sept 2013- San Diego County Water Authority San Diego, CA
Jan 2014 Right of Way Assistant
• Temporary work assignment through Manpower Temporary
Agency giving administrative support to the Right of Way
Manager, Director of Engineering and Executive staff by taking
care of inbound/outbound calls and providing clerical, data entry,
accounting, word processing, inventory and file management
duties.
Feb 2012- Payne Pest Management San Diego, CA
Aug 2013 Account Representative/Bookkeeper
• Customer Service support for branch by taking care of
inbound/outbound calls and providing sales administrative,
clerical, data entry, accounting, word processing, inventory and
filing.
• Assist new clients with complaints and problems on purchasing
new services.
• Used interpersonal skills to help sales and technicians associates
with new contracts and training materials. Processed all
contracts from both teams by reviewing, entering information into
accounting systems, calling clients to review contracts, amounts
and terms of the agreements. Also handled inbound calls for new
services by selling agreements and quoting new prices to clients.
June 1999- Terminix International San Diego, CA
June 2011 Account Representative/Administrative Associate
• Customer Service support for branch by taking care of
inbound/outbound calls and providing sales, clerical, data entry,
accounting, word processing, inventory and filing.
• Assist new clients with complaints and problems on purchasing
new services.
• Used interpersonal skills to help sales and technicians associates
with new contracts and training materials. Processed all
contracts from both teams by reviewing, entering information into
accounting systems, calling clients to review contracts, amounts
and terms of the agreements. Also handled inbound calls for new
services by selling agreements and quoting new prices to clients.
• Entrusted with the most complex customer service issues as a
result of exceptional ability to promptly resolve concerns and
satisfy customers.
• Analyzed financial statements for prospective and existing clients
and recommended new accounts based on financial growth
potential.
• Handled accounts receivables and payables at service branch for
existing and new accounts.
• Assisted in branch bookkeeping and commission reports.
• Created new sales accounts and developed lucrative territories
for service with annual profits of $300,000-$900,000 annually.
Sept 1998- Apple One Temporary Services San Diego, CA
June 1999 Temporary Agent Representative
• American Heart Association as a Youth Market Assistant;
Working with principals and teachers in the San Diego County
Schools by giving assemblies to elementary and high schools
students regarding health and community services
• Union Bank of California as a Assistant Portfolio Manager:
entrusted with preparing monthly financial statements for clients
that are investing through the bank; customer services;
accounting.
Mar 1995- C.B. Commercial Real Estate San Diego, CA
Aug 1998 Sales and Marketing Assistant Manager
• Selling and marketing of existing CBC commercial real estate
property listings throughout the County of San Diego.
• Creating presentations with property pictures, graphs and
financial spreadsheets which reflects the recent and future
markets.
• Meeting with existing buyers and sellers as well as cold calling
for new customers.
• Word processing, administrative assistant, sales, accounting and
customer service.
TECHNICAL SKILLS
Softwares
Microsoft Office ‘2007-2010 for Windows (Word, Excel, Access and Powerpoint)
Microsoft Works for Windows
Wordperferct 6.1 for Windows and DOS;
Lotus 123 for Windows
Harvard Graphics and Freelance
Novell / Mission Networking Systems
Hardwares
IBM, Hewlett Packard’s or compatibles and MacIntosh computers and Laptops
Printers (Hewlett-Packard LaserJet models, Xerox, Canon)
Scanners (Hewlett-Packard Scanjet and Visionary Paper port)
Copiers (Xerox, Canon, Hewlett-Packard, Panasonic, etc.)
Fax Machines (Canon, Sharp, Panasonic, Brother and Hewlett-Packard)
Education: B.A. in Communication - SouthEast Missouri State University, Cape
Girardeau, Missouri.
License: Realtor / Pest-Termite State Inspector
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