Customer Service High School
Resume:
Ramirez, Louisse Alfonso D.
Blk. ** Lot ** Kingstown Subd.
Bagumbong Caloocan City
Mobile #: 093********/093********
Email Add: **********************@*****.***
Career Objectives
To obtain a position that will enable me to utilize my skill in hospitality industry by being
hardworking, responsible and flexible worker in every task that will lead to satisfaction of my
superior and customer for the betterment of the company in any circumstances.
Educational Background
Collegiate : Bachelor of Science in Hotel and Restaurant Management
STI College Caloocan
2009-2014
Awards Received : Cum Laude
Bachelor of Science in Nursing
Our Lady of Fatima University
2008-2009
Secondary : Macario B. Asistio Sr. High School Unit 1
2004– 2008
5th Honourable Mention
Awards Received :
Achievements/Training Attended
Dean’s Lister
Philippine Airline Customer Service Seminar
2009
Leadership Training
2012
F.I.S.HSM North Edsa
Waiter (On the Job Training)
Sir William Hotel
Housekeeping Dept. (On The Job Training)
Experience
Waffletime Inc.
Management Trainee
( July 23, 2014- January 10, 2015)
Skills
Technical Skills
• Computer Literate
• Has knowledge in Microsoft excel, PowerPoint, and Word.
Accounting Skills
• Basic accounting skills
• Has knowledge in balance sheet and income statement.
Leadership Skills
• Can deal and adjust with different kinds of members.
• Has skill to maintain the cooperation of members.
• Has knowledge in leadership as experienced on college.
Hospitality Skills
• Knowledge in proper service sequence in Food and Beverage Management and Services
and meeting the guest expectation.
• Has knowledge in managing the restaurant and hotel.
• Has knowledge in bed making and room service sequence.
• Bartending
Character References
Ms. Leonor De Mesa
Business Woman
Kingstown 1 Subdivision
Ms.MaricarDullas
Proffesor
STI College Caloocan
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