Manager Engineer

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TILAK RAJ

**/**** - *, **** *****, Arya Samaj Road, Karol Bagh, New Delhi - 110005

Contact No: +91-965*******; Email: **************@*****.***

Passport number: K9544294, Notice Period: 2

Months

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DATA STORAGE ADMINISTRATOR

Seeking challenging assignments across the Industry[pic]

PROFILE

. Completed Hitachi Data System Foundation Certification (Candidate ID :

SR9118425 )

. Administration of Hitachi Data Storage USP V,Hitachi VSP, HP-3PAR, EMC

VNX 5500, SUN StorageTek, HP-EVA etc.

. Completed successfully Data Migration of production servers from Hitachi

USPv to HP-3PAR using HP MPX200 multifunction Router.

. Completed Symantec Netbackup 7.0 Certification for Unix Administration. (

Candidate ID : SR7375285 )

. Administration and Zoning using Brocade DCX Enterprise SAN Switches,

Brocade 5100, 300, 200E Switch.

. Competent and Result oriented professional with more than 7 years of

experience in Storage management, Data Management, Backup Administration

with expertise in Software & Storage Technology; currently spearheading

as a Senior Engineer (Storage Management) with Wipro Infotech LTD.

. Academically proficient with B. TECH in Computer Science in 2003-07 with

hands on the experience in Server & storage devices with excellent

technical, diagnostic & organizational skills.

. High-performing with proven professional caliber in Troubleshooting &

Technical Support Operations targeting optimal operational performance

and continuity of business operations.

. Comprehensive business & technical skill set for handling assignments for

various platform/technologies coupled with credibility in providing

domain support for managing operations round the clock.

. Accented with the latest trends and techniques of the field coupled with

a wide range of skill sets in technology, critical thinking,

troubleshooting, problem analysis, training & development.

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TECHNICAL SKILLS

HITACHI Data System Product - Hitachi VSP, Hitachi USPv (9990v), AMS2500,

AMS2100, HNAS 3080.

HP Product - HP3PAR 7450, HP-XP, HP EVA 4400

SUN StorageTek Product- SUN StorageTek 6140, SUN StorageTek 2540.

EMC Products - EMC VNX 5500.

Brocade Products - Brocade DCX Enterprise SAN Switches, Brocade 5100, 300,

200E Switch.

Veritas Products - Net backup Ver 6.5 & Ver 6.0, 7.0

Symantec Products - Backup Exec for Windows servers, Laptop Desktop &

System Recovery

Ticket management tools - BMC Remedy, Manage now 6.2.2 & Maximo web client

Operating System - Windows Server 2000/2003/2008/XP,

AIX - AIX server Ver 5.3

Other Tools - MS Office/Word/Outlook/Excel & PowerPoint

Other Skills - Knowledge of Active Directory, Microsoft Exchange server,

Microsoft SQL server, LDAP, DNS etc.

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PROFESSIONAL EXPERIENCE

WIPRO Infotech.

Since Nov, 2013

Senior Engineer - Storage Management

. Providing L2/L3 support level to Hitachi USPv, Hitachi VSP, HP 3PAR,

EMC and SUN StorageTek Storage Support.

. Monitoring the health status and prepare Health Checklist of Storage

arrays and SAN switches.

. RAID group configuration and implementation.

. Designing and carving LUNs.

. Provisioning new LUNs to new servers, Zoning, extending storage to

existing servers.

. Microcode / Firmware Up-gradation on storage arrays.

. Brocade switches administration.

. Port and fabric administration and maintenance.

. Check event summary of Brocade switch.

. Check brocade switch health using SAN health.

. Design and implement Multi-Path through Hitachi Dynamic Link Manager .

. Carving LUNs based on the capacity management. LUN masking to new and

existing servers using Hitachi Storage Navigator and Hi command device

manager.

. USP V hardware up-gradation and replacement.

. Mirroring data on Hitachi USPv using shadow image.

. HORCM file configuring and editing, troubleshooting HORCM related

issues.

. Data Migration through Hitachi Tiered storage manager

. Storage Virtualization through Hitachi Volume Manager

. RAID conversion Raid10 to Raid5 through Hitachi Tier Storage manager.

. Critical data analysis using Hitachi Tuning Manager and Export Dumps.

. Working on Incident, Problem and Change management using BMC Remedy

tool.

. Coordinate with other vendors (EMC, Hitachi, Netapps, Symantec,

Brocade, HP, etc.) to ensure smooth operation.

. Knowledge of hardware upgradation and replacement.

. Carving LUNS based on the capacity management.

. LUN masking to new and existing servers.

. Zone modification on Brocade switches.

. Configuring zones on Brocade switches to make visible Tape devices to

Servers which are connected through SAN.

. Resolving escalated problems within SLA & Working on requested

tickets.

HCL Comnet systems and services Ltd.

Mar 2011 - Oct 2013

Technical Specialist

. Hardware upgradation and replacement.

. Maintaining master and media servers, tape drives and other

infrastructure hardware

. Providing customer consulting services in the area of data backup

and also rotating 24x7 supports for data backup environment

. Providing daily report of the backups to the customer

. Taking care of daily tickets for restores.

. Perform special backup for any activity requested by server team or

database team.

. Troubleshooting of all types of backup issues.

. Coordinate with onsite personnel to troubleshoot the various type

Library and drive issues

. Firmware up-gradation on Brocade 4100 Switch.

. Mirroring data on HDS USPV using Shadow image.

. Provisioning new LUNS to new servers, extending storage to existing

servers.

. Monitor the Storage critical alerts and log the case with Vendor for

hardware replacement.

. Configure the Multi-Pathing through Hitachi Dynamic Link Manager on

Linux machines.

. Carving LUNS based on the capacity management. LUN masking to new and

existing servers.

. Update the followup for WWNs and complete Zoning on Brocade switches.

. Configuring zones on Brocade switches to make visible Tape devices to

Servers which are connected through SAN.

. Resolving escalated problems within SLA & Working on requested

tickets.

Netconnect India Pvt Ltd

Mar 2009 - Mar 2011

Back Up Administrator

. Provisioning new luns to new servers, Zoning, extending storage to

existing servers.

. To provide secure access to servers through zoning using Brocade CLI.

. Maintaining the tape libraries.

. Lun Allocation and De-allocation

. Managing Net Backup environment, policies of clients & Monitoring and

reporting all backup failures.

. Installing, configuring and troubleshooting of VERITAS Net Backup

Media Server, Storage Units & Client.

. Performing incremental, full and Cold Backup & activities at library

like drive cleaning on weekly/monthly basis etc.

. Defining backup Policy, Backup Configuration and Restoration Drill.

. Resolving escalated problems within SLA & Working on trouble tickets.

. Preparing various types of daily/ weekly and monthly reports e.g.

Daily DC Dashboard, DC TBO Tower report, SDP DC Utilization report,

Daily Backup summary report for all hubs, Weekly Outages report, BCV

Summary, Lapu Dashboard report.

Future Soft Solutions Private Limited

Oct 2007 - Feb 2009

System Engineer

. Monitoring the LUN utilization and escalate in case of bottleneck

condition.

. Prepare the documentation about allocated LUNs to the new implemented

servers.

. Allocate the shared storage devices to the backup servers.

. Implementation and configuration of the backup product at the customer

end.

. Configuration and integration of the storage devices with the backup

software.

. Planning of backup strategy to protect the critical data with

optimized policy and schedule.

. Automation of backup strategy in terms of backup policy.

. Monitor and resolve backup and storage performance issues.

. Provide training to the end user on the related products.

[pic]Date of Birth: 2 July, 1982; Reference: Available On Request[pic]

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