Service Sales

James W. Grosch

***** ***** ***** ******** ***, MI 48045

Cell 586-***-****

EXPERIENCE:

**/** - *******: Self Employed Harrison Twp. MI

Computer Service Technician:

Perform preventative maintenance on desktop computer

systems.

Train end users on use of internet and personal

software.

Perform operating and software upgrades.

Troubleshoot Hardware and internet connection issues.

04/10 - 05/14 Fitness 19 Eastpointe, Mi.

Fitness coach- Collections

Sales of new gym memberships and personal training

packages.

Demonstrate proper use of all workout equipment.

Personal training one on one with members.

Perform collections via phone calls, and

correspondence.

11/06 - 03/10 Circuit City Clearwater. Fl /

St Clair Shores, Mi.

Home Entertainment Consultant

Merchandising of audio and visual entertainment

systems.

` Evaluating needs of consumers and recommending

equipment.

Maintain high quality of both sales and service with

end users.

01/96 - 07/06 J&L Technical Services Inc. Clearwater, FL

Owner

Establishing National contracts with major service

organizations.

Hiring and training of all service personnel in 4

states.

Scheduling service requests with end users.

Payroll and daily business activities including

billing.

EDUCATION: National Institute of Technology

Degree in Electronic Engineering 1986 G.P.A 3.8

A+ Certified

REFERENCES: Available upon request

Contact this candidate