Customer Service High School
Resume:
Cherelle J. Jackson
Moreno Valley, CA 92551
OBJECTIVE
A career full-time position where my customer service skills, innovative abilities and creativity drive can
be maximized.
EDUCATION
Canyon Springs High School Moreno Valley Community College
Graduated: 06/2012 Current
COMPUTER SKILLS
Microsoft Office; Microsoft Excel; Internet; Data Processing; Register and Basic Credit Card
WORK EXPERIENCE
Front Desk Receptionist. Loma Linda BMC Hospital, Redlands, CA 03/2014-Current
Welcome patients, families and visitors. Verify and fill in essential information in the medical
record; Enter patient demographics and insurance information into the system; Help disable and
patients with physical difficulties; Confirm appointments and get referral information; Notify the
Intake department when a patient is ready; Maintain appointment schedules; Answer telephone;
Screened calls and visitors; Took messages and provided routine information; Processed charge
tickets accurately as patients exit the clinic.
Customer Service Rep. Marshalls Retail, Moreno Valley, CA 11/2012-2014
Cash register; Sales; Customer service; Dressing room attendant; Scan items and accept
payment; Bag merchandise; Open and close register; Answer customer inquiries; Answer
support.telephones; Accept credit card applications; Store maintenance inventor; Reception
Customer Service Rep. Marshalls Retail, Buckhead, GA 07/2012 - 11/2012
Cash register; Sales; Customer service; Face to face support ;Dressing room attendant; Scan
items and accept payment; Bag merchandise; Open and close register; Answer customer
inquiries; Answer heavy telephones; Accept credit card applications; Store maintenance and
inventory.
Caterer JW's Catering Company 01/2007-08/2009
Execute catering events in a professional and timely manner under the direction of the catering
manager; Clean and organize catering storage; Serve and prepare food for parties of 75-
100+people; Customer Service; Knowledge of basic health and safety requirements.
Office Clerk JW’s Catering Company 03/2007-08/2009
KEY QUALIFICATIONS
• Functional knowledge of providing absolute office support
• Hands on experience in data entry management and correspondence
• in depth knowledge of recording minutes of the meeting and producing data generation reports
Conversant with managing inventories and supply management
• Took telephone calls and provided required information
• Maintained records and logs
• Typed documents and managed correspondence
• Managed email and mail distribution
• Monitored inventory and supplies
• Took minutes of the meetings when required
• provided office support to executives
• Assisted in filing papers and maintaining logs
• Typed correspondence as directed
• Managed incoming calls for information purposes
• Managed photocopying and scanning tasks
OTHER
Team Player; Highly Motivated; Ready to work; and work well under pressure in a fast paced
environment. Team oriented and flexible high attention to detail
Capacity to work under pressure, and Analytic thinking
Contact this candidate